Laundry Land — Local services in New York

Worst laundry service in NYC. Not only did they ruined and shrieked my clothes, they mixed up my Roomate's laundry with someone else's, but a month ago, they returned my laundry bag with someone else's laundry in it, except for one item that was mine, meaning they mix up things in the washing machine. I had all my towels and sheets in there, so while they took two weeks to find my laundry, I had to buy new sheets and towels which they never reimbursed me for. When they finally returned my laundry the only item of value which was a $79 backpack was missing. They sent me a check for only $50, and said that the rest will be added to my account to use towards my laundry next time. That was two weeks ago, this never happened, I told them that how would they expect me to trust their business after what happened and that I didn't want to use the rest of the credit towards their laundry service, but two weeks and 6 emails later they haven't even bother to reply. I called hundreds of times and they don't pick up the phone. I gave up, so went ahead and tried to book a pick up for my laundry making sure I wasn't sending anything I didn't want to get ruined or lost, but when I tried to do this, their pick up app said that my account was deactivated because of issues with my last payment! They deactivated my account saying I didn't pay for my last laundry, when in fact they lost it, and I am minus $29 which they never credited to my account, and $60 for the new towels and bed sheets I had to buy to use during the two weeks it took them to find and...

Pretty affordable laundromat in the area. 11 quarters for a small washing machine. 18 quarters for a large one. The dryers are 7 minutes per quarter. There is a change machine on site which is free to use but only takes cash. They also offer free credit card payment for your machines. They'll run your machine by inserting a key and then you pay at the end. They don't seem to keep too close of an eye on that and sort of use the honor system to see how much you spent - I worry for them. They should use a better system of keeping track.

Payment is tap capable. There is no service charge or extra fee for using credit. The store itself is very run down - parts of the ceiling are missing, huge amounts of dust everywhere. Several of the workers are mostly Spanish speaking with very limited English.

I think for the price you won't find much better in the area. No bathrooms (it's only for employees). A few carts and tables to fold...

I have been doing laundry at this laundromat for 4 years. It was wonderful. Then, they remodeled, and all of a sudden, there were white towels everywhere. Sometimes it was difficult to find a machine, but it was bearable. Then these blue vans showed up, and there was an employee at a counter taking people's laundry like it was a fisherman's depot - weighing and pricing. A few months ago, they tell me I can only do my coin laundry there after 4 pm.

Tonight, I was told I can no longer do coin laundry there. How can I do it there? The employee there didn't know. I'll never be a customer there again. I'll walk a mile with 45 lbs of laundry in a blizzard before I give them a dollar...