I’ve been here twice for a men’s haircut with Nikki. Pricing is reasonable at $30 and I left a $10 tip both times.
The first time was a phenomenal experience. It started with a relaxing hair wash by one of the ladies followed by a haircut. Nikki really knows how to cut Asian hair and was able to cut it exactly how I envisioned - a professional combover with short sides that was easy to style. Probably one of my best haircuts ever.
I returned for a second haircut today and the experience was negative. I called ahead to ask about availability at a specific time and was told that it works. I get there, get my hair washed, and am seated in a chair. I am then left sitting for an hour with no greeting from Nikki or idea of how long I would have to wait. I don’t mind waiting a bit, but given I called ahead of time and am a repeat customer I was hoping there would be better communication. After waiting for an hour with wet hair, it’s finally my turn and Nikki cuts my hair in 15-20 minutes in a rushed manner. The quality of this haircut is noticeably lower than my previous one and has poorly blended sides. I had to fix it myself after getting home.
Quite disappointed at how this second experience turned out and definitely lost me as a customer. I am not planning to return and would advise against visiting here if consistency of service is...
Read moredecided to come here on a whim and I am happy to say I was not disappointed. first of all, I knew my haircut was going to be amazing because the woman who cut my hair, Nikki, was a total baddie. I loved her hair and style and immediately knew she would deliver what I wanted which were long layers, face frame/long bangs, and some light bouncy curls with a curling iron. My only complain throughout this process is there was no heat protection spray used. I appreciated her asking me if I was okay with the length being cut and how I part my hair.
The hair wash and scalp massaging provided was also nothing short of excellent. My apologies I didn’t get the name of the woman who washed, conditioned, and massaged my scalp but she has front bangs with beautiful long hair and was attentive and kind the whole time, asking if the water was too hot or if the washing was too rough which I appreciated. She thoroughly washed my hair with the utmost care and grace.
The salon itself is pretty well designed and decorated, I was drawn to it initially because of the funky purple and green lighting which sets it apart from other businesses on the street. I will be coming back in the...
Read moreUse to love it. Had great experience all the time. Up until covid. My hair looks weird. Maybe becuase of my mask. My hair looks lob-sided. Went back. She said i had to pay again. So mad. Wonder what happened. My hair looks gross...so sad.
Come Sept 2022 - Went back and Looked for Nikki. Now I have long hair. Love her again! My hair was so thick. She was so patient. She did such an awesome job. My layers have never looked better. Plus I can move my hair to the left or right, and the layers still look really good!!
Nov 2022 - I went to 18 Pell. I feel like I betrayed you Nikki. Sorry, Pat ruin my hair there, I will see...
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