Liberty Helicopters Sightseeing Tours and Charters — Local services in New York

I can certainly believe these tours are very exciting and fun - in fact, probably the pinnacle of one's visit to NYC in some senses - and I don't doubt that safety precautions are being followed within the helicopter, though I believe the sheer number of tours being run simultaneously presents a true danger to those riding and those below the flight path. Moreover, though, what you don't see, and what I implore you to consider, is the children crying and shuddering on the ground near the Hudson River as these extremely loud helicopters relentlessly pass over, 10-seconds apart, for 10 hours per day Monday through Saturday and 8 hours per day on Sunday, including all holidays. I tell people I know that if they want a free daily re-enactment of the Battle of Normandy, air version, they can come here. Even Germany's World War II Air Force couldn't hold a candle to the production these guys produce. I can describe the experience of my home being flown over 600 times a day, with windows shaking and noise penetrating every corner of my home, as traumatic, and the operation as pure evil, a dystopian expression of the dominance of corporate greed over people's health and sanity. Horrific is truly a word I use from the bottom of my heart to describe this. It's so bad that when a rainy day comes, I thank God, and I cannot even be in my home between the operating hours because there's not a single moment of silence. If I go to your country, I pledge never to take a helicopter tour. Please, please, please, please do not feed this horrific business.

To those reading this at Liberty - you may hold the upper hand now, but sooner or later, we will ground your operation. Your failure to try to compromise with those being affected and overall denial of the severity of the situation shows you have...

After travelling all the way from Australia the the US for a once in a lifetime trip, coming to the one place you’ve dreamt about seeing for years, to only be ripped off completely on a helicopter trip you’ve looked forward to for over a year. That’s the only way I can explain my experience. Staff and customer service was shocking. After arriving and pre paying over $800 for two people, we were abruptly told that we needed to pay another $40 per person for helicopter service fees. Furthermore, we were told we’d be on the 2pm flight, and after being ripped off more money (as if the $800+ wasn’t enough), we were put on at 1.45pm flight in order to fill up space on another helicopter. The views may have been minutely better, if placed in the front 2 seats or on the opposite side to the pilot, however being squished up against the smallest window on the helicopter and hardly able to take photos, it was a disgrace. Additionally, we were only in the air for 10 minutes, the other 5 of those were getting in and out of the helicopter.

The one thing that blows my mind, is that stated in the inclusions of this deal, was to fly over the big Apple whilst being guided by your pilot. NONE of this happened. We flew, for a solid 10 minutes down the Hudson River, and that was all. With the only decent piece of information of any kind the pilot told us was about Lady Liberty.

To me, I do not understand how such a big company can run off such radical pricing for such short trips, and NOT give the correct CUSTOMER SERVICE which should be applied. If you are considering flying with Liberty, I advice you not to. The prices are daylight robbery, and it seems like you’d get a better experience and see more by viewing the Big Apple on google maps...

Liberty Helicopters, Please re-evaluate...

Booked online prior to trip. Arrived approx 45mins early (due to light traffic) we would've preferred to wait until our chosen time but we're moved forward, when we stated we'd prefer to wait were told times money & they want every seat filled. No issues regarding safety that was good. Very tall West Indian gentlemen was great he walked us to the helicopter & took the photos he was very kind.

If you are luckily enough to be seated on the opposite side to the pilot your view will be much better. As the pilot went slowly & low past the statue of liberty on the right side. However due to the people of the right plus gentlemen in the middle we couldn't take any photos then the pilot turned around for another fly past but raised the helicopter so our view was looking down on the top. This was the story for the entire trip, slowly went up the Hudson, came back faster therefore anyone on the left behind the pilot has restricted view. I also ordered & paid online for 2 photos. When I went to collect it the lady tried to charge me again, when I explained I'd prepaid she was reluctant to believe me & became a little stroppy, her colleague then stepped in checked the system & saw that I had paid. That was an unnecessary & awkward situation which shouldnt have happened. I have flown in helicopters before in other countries & the pilot has always ensured passengers on both side have the same opportunity to see & take photos sadly this wasn't the case with our...