Prior to my appointment with Dr. Rimawi, I asked (on the phone and confirmed via text, attached below) if he was in-network with my insurance and was told he was, but due to the deductible I had to pay out of pocket before the visit.
I went to the appointment and paid $195 when I left. I subsequently contacted my insurance company to see about reimbursements since he was in-network however they then told me Dr. Rimawi is NOT in network and they do not participate with him.
Believing this had been an error by Dr. Rimawi's office, I contacted their billing department and was told Dr. Rimawi was not in network and that the person who I spoke with when booking my appointment and the person who texted me after booking both conveyed incorrect information. Dr. Rimawi's office agreed the info shared prior to my appointment was wrong, but offered no resolution.
I asked for the issue to be escalated and was told by Shania that a manager (Anna) would contact me later that day. No one got back to me and I've called back again and left voicemails but have not heard back. I would not have gone to Dr. Rimawi had I known he was out of network; they misled me before the appointment and did nothing to resolve it after.
Sadly, Dr. Rimawi was good but based on my experience, this practice misleads people and is unresponsive to follow-up's so I would definitely avoid Manhattan Foot...
Read moreMy Foot was experiencing Excruciating pain in many different areas after a sports injury. Throughout my process one DR told me I’ll be fine in 8 weeks another wanted to rush me into surgery after getting my third consultation with DR.Rimawi my entire medical experience has changed we took the time to actually understand my pain and finding the source looking deeper into my x-rays and. mRI to identify the real issues I was experiencing. while using diff techniques to help identify my pain DR Rimawi has helped me so much and I recommend no other! Your Foot is to serious to just let any average DR give u any regular advice I hope this review helps to set the...
Read moreI was incredibly impressed by Dr. Rimawi and am so grateful for his calm, kind, and - most importantly - highly competent care. I entered his office in pain and nervous, and he put me immediately at ease. The treatment plan was explained clearly and Dr. Rimawi also made clear that he was available for questions if anything unexpected arose. I have proactively reached out to friends and colleagues recommending Dr. Rimawi and will continue to do so. I could not recommend him...
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