The class instructor was excellent. She was warm and super helpful. However, the young woman at the front desk was unprofessional, immature, and rude, and this marked my experience there more than anything. When I came in, she was playing on her phone. She looked up and asked me if it was my first time, and I said yes. She then told me she'd need me to fill out a waiver, but I was in the process of taking my coat off. She then repeated herself loudly, as if I should stop with my coat mid way and go fill the form out. I then realized that I had left my grip socks in the car and went to get them. When I came back up, as I was by the locker, again, just removing my bulky coat, she said again loudly, that I needed to fill out a form. That's when I turned around and asked her to just give me a minute, and then I saw her make this face at me. I was a little shocked at how brazenly rude she was being. When I was done removing my coat, I went to fill out the form, and she sat on her phone, ignoring me, as I told her I had completed it. I won't be back, unfortunately. There are so many reformer places with staff who are courteous and are intelligent enough to understand that their demeanor represents their...
Read moreI have been practicing pilates (mat and reformer) for years and have been to studios all over the world, Natural Pilates is genuinely one of the best. I’ve lived in New York and tried at least 5-7 different studios (mainstream and referral only boutiques) but NP is the one I am loyal to.
I love that the classes arent filled with tons of people, they are small in size allowing for individual attention and reflecting that the culture and values of the company are at the forefront, in a particularly saturated market. Their prop bins (balls, weights, ankle weights and bands) always have the highest quality equipment and the reformers are so well maintained. Even their bathrooms are squiggly clean!!
The professionalism and friendliness of instructors and staff is incomparable and an example for this industry. Hannah Dillenbeck is an incredible instructor, I travel 75mins commute from Brooklyn and she is worth every minute. She checks in with every single person before class, ahe provides hands on support, she is one of toughest classes I have ever taken yet is the sweetest person. Im obsessed!
Keep up the amazing...
Read moreI left a review 6 months ago when I first started but I need to do it again because after 6 months my body is entirely different. The other day my doctor asked how I lost so much weight and changed my body (thinking something was wrong naturally) when I said Pilates he said “yeah, that explains it.” Im an ex Barry’s girl (used to go 4x weekly) but this actually changed my body. That perfect Pilates body (aka instructors IG) is a saying for a reason. Love it. The instructors are so great and the studio manager is a gem. 10/10. Screw Barrys. Your knees will thank you when you’re older lol
Side note: I tried another Pilates place when I moved further away- it’s not the same. It truly matters who the instructors are. It’s worth a little...
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