New York University Bookstore — Local services in New York

While the store has a lot of merchandise, it's not very student-friendly when it comes to price and process.

I visited the bookstore multiple times, largely to browse potentially useful merch and to pick up my textbooks. The bookstore is very large. There are sections for all sorts of merchandise (apparel, graduation materials like diploma frames, accessories, school-specific merch like Stern and CAS) near the front, dorm and school supplies a little further back, and a tech store + online order pickup in the rear.

While there's a lot to buy from here, that's wholly dependent on the state of your wallet. For example, an NYU Stern thermal water bottle was $42! Things at the bookstore are certainly way more expensive than they should be. Unless you're very proud, and financially able, to show off that you or a relative go to NYU, I'd skip over.

The other big problem is that picking up online orders is a headache. I ordered two textbooks online for pickup on 9/1. They weren't available until after 9/2 and I couldn't schedule a pickup until 9/7. Upon arrival, I had to wait in a line of like 40 people that stretched across the store. It was not a very quick and pleasant process.

Overall, the bookstore is worth visiting if you want to grab some quick merch. As far as textbooks and some articles of merchandise go,...

I appreciated the pricing of books on this site, but I was dissatisfied with the customer service I received. I paid $18 for next business day shipping, and my book wasn't there the next day.

When I called to resolve the issue, the woman on the phone was not well versed in customer service skills. She initially hung up on me "because the call was echoey" despite the fact I had only said hello. When I called back, she informed me that she wasn't certain why the book hadn't been processed. She put me on hold to investigate the issue. After being on hold for five minutes, I was informed that I had placed the order "too late in the day to have it arrive on time," even though there was no disclaimer online when I ordered the book.

After waiting a week and still having not received my book, I called to cancel my order. When I first called, I was immediately put on hold. I hung up and called again. I was again put on hold again for 10 minutes while the woman on the phone "investigated the issue with my order." The line began to make strange sounds, almost like water running. I hung up and called back. This time, I was finally informed my order was cancelled.

I never received the book, and it took lots of my time to fix the issue. I would not order from this bookstore unless you like having your...

Attended this school and loved the bookstore. It's been renovated twice in which the first renovation accommodated a mini Apple store and second to house Think coffee. There is a great selection of books and nicknacks for the commemoration of NYU students and alumni. I would take a look if you're a current student. Try to rent as much as you can instead of outright buy as things can get expensive. Furthermore, the benefit to buying text from the bookstore is the print out due to class number in the back. For science classes such as s orgo and bio there are packages put together which saves time.

I wouldn't buy office supplies here because it's expensive and you don't get points back as a student and staples is nearby. The Mac store is cool because you can easily purchase necessary tech here and as a student you can get a payment plan for hardware.

The security is pretty hit or miss as sometimes they check your bag before leaving and some don't care. I prefer them to check and sign like they used to as it shows great attention to the possibility for theft.

Overall good bookstore compared to other schools I've been to. Obviously in part...