Orangetheory Fitness — Local services in New York

Location is nice and staff/coaches are enthusiastic and helpful, but there are several important things you need to be aware of before signing up with this gym:

1. Deceptive Business Practices — OrangeTheory posts lots of Instagram ads promising "FIRST MONTH FREE UNLIMITED," but what these ads don't mention is that after the first month you are FORCED to pay $279(more expensive than Equinox!) for an additional month, no matter how far in advance you cancel the membership. Clearly, this is a scheme designed to lure in unsuspecting fitness enthusiasts and then bilking them for ~$300 more than they were expecting. They also make it as difficult as possible to cancel your subscription by having to submit a form, sign lots of contracts just to cancel, and communicate directly with the studio manager instead of letting you cancel immediately via the website/app. Furthermore, staff have charged me for heart rate monitors without telling me that they cost money during the onboarding process or at the point of sale. No gym is nice enough to justify this kind of disrespectful and dishonest profiteering.
2. Injury Risk — If you push yourself to the full intensity that the coaches tell you to push yourself to with any degree of regularity, you WILL injure yourself. Just a matter of when, not if.
3. Aggressive / Harrass-y Marketing — I've spoken to lots of my friends and they've told me that OTF locations they've been to in the past incessantly HOUND them via text/phone calls to get them to come to more classes. There have been class action lawsuits filed against them in the past for these practices.

Overall, I'll never be going to an OTF ever again. Can't justify going to a gym that is going to cause me to injure myself and then does everything in it's power to trick and emotionally manipulate its customers in order to extract every last dollar possible out of them....

I've been to other OTF studios in the past but nothing compares to the UES. I moved to the UES a couple years back and wanted to find workout that switched up my routine and didn't make it boring to come in. In January, I started unlimited classes and I've been hooked since. I'm getting married in June and wanted to get back into the shape I could be proud of. I was never a morning person but now I go to the 610 classes like 4x a week.

Just wanted to shoutout the coaches and front desk. For me, a huge part of a gym or workout is the culture and feeling welcome. From the beginning, it's fun to get greeted by Gillian and Kimberlee. Super friendly and they even take the classes with us, which makes it more fun. As far as the coaches, super motivating, friendly, and their focus is pushing you to make the most out of the class. I know I still have a ways to go but glad Coaches Brad, Brian, Hancock, Jade, and the rest of the crew help me on the journey. I'd recommend anyone going to OTF UES and you'll likely see me in the 610...

Joined Orange Theory UES in September, 2022 after checking out other gyms in the neighborhood. From the minute I entered the facility, I was greeted by a friendly and knowledgeable staff member who explained how Orange Theory works. I tried out the free class before joining and was immediately hooked. The classes are challenging but always fun. The coaches are terrific and always available to offer advice, provide modifications to exercises if necessary, and offer encouragement all while providing an upbeat and positive workout. There are people at all fitness levels at this studio and there is a no judgement environment. You are encouraged to work at your pace and achieve your own goals and celebrated for reaching your own personal best results. You want to work hard and give it your all in each and every class. I would highly recommend giving Orange Theory a try if you’re looking for a great place to work out. Can not end without saying that the UES studio is beautiful and clean with top...