My roommate and I are both from California and were struggling to find a place in New York because we couldn't visit the places ourselves. Our friends were more than happy to help us look in person, but scheduling with them was too difficult and at the end of the day we needed a miracle... and Chanel Clark was just that! It was both of our first times looking for an apartment on our own, and as a second year college student I had no idea how to do any of it. Chanel made all of the meticulous technicalities of finding an apartment extremely clear and concise, and made sure to keep us hopeful when our faith of finding a good apartment wavered in such a hot market. I called or texted her multiple times confused and anxious about whether I filled something out correctly, and I just know any other person would have lost their patience with me... but Chanel stayed gracious with me the entire time and for that I am incredibly grateful. The whole process is daunting (especially since we were on a time crunch) but I felt cared for the whole way through. And she was just as excited about us finding/getting the apartment than us! Chanel Clark stayed within our budget and never pressured us to raise it the way other brokers had in the past, gave us her honest opinion on the places we looked at, and kept in great communication with us during and after locking in our new spot. I'm really happy with where we live. I'd recommend Chanel to anyone who's looking to love where...
Read moreScarla was our beacon. Selling your home for the first time can be a daunting experience. . From our initial meeting to the closing day, Scarla made the entire process not only seamless but also genuinely enjoyable. Scarla processes an in -depth knowledge of the real estate market which she leverages to provide insightful advice and realistic expectations. She patiently answered every question we had ( and we had plenty!) and made us confident in each decision we made. Her dedication evident in every interaction. From staging our home to attract potential buyers, to negotiating the best price. Scarla's expertise and professionalism shone through. What sets her apart is her incredible attention to detail and her genuine care for her clients. She was always available to chat, keeping us updated at every turn, and providing guidance when we were uncertain. It was evident that she wasn't just in it for the sale but truly wanted the best for us. Her tireless dedication, coupled with her warm personality, turned what could have been a stressful experience into a positive one. By the end of the process Scarla was not just our realtor but had become a cherished friend. For anyone considering selling or buying a home, we wholeheartedly recommend Scarla. Her expertise, dedication, personal touch make her truly exceptional in her field. Thank...
Read moreI spoke with Ms. Scarla Pineda about 11/4 or 11/5 about an apartment I was looking to list for rent. Keep in mind I am new to this. The conversation seemed to go pretty well and I was excited about the next steps. I was told that a guy named Alex was supposed to contact me so that he could take pictures of the listing. A week went by and I still hadn’t heard from him, so I decided to be proactive and I called the office back. I spoke to Alex, letting him know that I had spoken to Miss Pineda about him, calling me at some point. Alex seemed not too sure if I had really talked to her so I gave her another call just to clear the confusion and basically she told me that she wrote some email and forgot to send it. Alex and I had made an appointment and after I made that call to Miss Pineda, all of a sudden the appointment was canceled. Fast forward to today and basically I still haven’t heard back from them so I guess they weren’t interested. They claim on their website that if you “Need an agent who knows how to effectively market your home so it sells” to contact them , but something tells me that for some reason, unknown to me, they weren’t ready to effectively market my listing so it could sell....
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