PIQ Rockefeller Center — Local services in New York

I’ve come here multiple times. The security guard is always extremely nice and goes out of his way to welcome customers with a positive attitude. I’ve never had a negative experience with any workers until today. There was an older woman with a darker complexion and a high bun updo organizing the blind boxes when I walked in, so I decided to browse the rest of the store first. By the time I came back, she was still there even though she seemed to be done and was just shuffling through the same boxes. I stood next to her to browse and she could clearly see me in her peripheral vision, she didn’t move. After a couple of awkward minutes, she finally did but instead of walking away, she stood directly behind me and stared the entire time I was trying to look. I get that people can be feral about blind boxes and stores might have rules, but I wasn’t did not break any of them and was just checking out the selection. Regardless, she made my experience today extremely uncomfortable. I really hope this kind of hostile behavior...

Review for PIQ Rockefeller Center.

I was really disappointed with my experience at the Rockefeller center location. The staff were not friendly at—all in fact they were downright rude and made it feel like we were bothering them just by being there. I visited with my daughter, She was eating ice cream in a cup. I was told there was no food allowed inside which I understand, so I asked her to stand near the door, but the staff insist in a rude way that she needed to be completely outside.

The way we were spoken to was uncalled for, and I will never go back to this location. If you have kids, I would not recommend bringing them here. The staff are not friendly toward children’s, which is strange considering they sell items that are clearly appeal to kids. You would think they’d want family to feel welcome, but that was not the case.

If you’re looking for a better location, go to the one in Hudson yard. The staff are...

i was asked to open my bag upon entering the store, so i did. then the employee was commenting about what was in my bag, as if i’d stolen the items. then two white guys walked into the store, and one of them had a huge backpack. she didn’t ask to see inside the backpack. whenever i looked at her, she was looking at me like i was gonna steal something. to the point where i felt super uncomfortable and left without buying anything, even though i was so excited to go because i love sanrio. whoever that redhead employee was at least try to be sneaky about it if you’re gonna be racist. EDIT: yes, i did have this experience at this location, this was in september 2022. i don’t appreciate...