
I have experienced chronic pain for the past 20 years. In that time, I have been misdiagnosed, I have been prescribed unnecessary medications, I have had COUNTLESS non-beneficial PT experiences, and I was left in a state of fear that my own body was incapable of enduring and living the life I saw for myself. I also happen to be a professional dancer and choreographer, so as you can imagine this all felt dire and incredibly depressing.
3.5 years ago, through what feels like divine intervention, I met Mona Tsutsui through a trusted recommendation. I started seeing Mona once a week at Reload. It’s hard to describe the profound change I experienced in those first few sessions. Mona’s approach was unlike anything I had witnessed prior. I felt hopeful for the first time in years. Through Mona’s gentle guidance I felt seen and heard and I began to trust my body and my own instincts. Once that process started my fear dissolved and I started to dream big once again.
Since then I have started training regularly at Reload. I have worked with many of their team members (Shoutout to Marlon, Angelica, Mallory, Jenna, Ryan) Every single one of them is next level in their foundational knowledge and their approach. making you fall in love with training to heal and preserve the longevity of your body.
I am 38 years old, dancing better than I ever have, I am stronger than I have ever been, I have regained flexibility and mobility that I truly believed I would never again access. In the past few years, with the support of Reload, I have accomplished massive performance dreams and goals. I have truly enjoyed every moment at Reload, I feel an overwhelming sense of gratitude every time I walk through the doors that I found people who really care about me, people who want to see me not only enduring my rigorous career, but thriving inside of it all. Quite frankly it makes me emotional to think about where I would be in my life had I not met Mona and been introduced to the team at Reload.
As you can imagine, a team of this quality is only assembled and sustained because of unrelenting world-class leadership. That is what I see in Ryan Chow. A leader/owner who is exhaustive in his personal quest for knowledge and who asks the same of his team members. This is really what sets Reload apart from the others, a leader who lives and breathes his own beliefs, is available and accessible, and therefore a team that models the same.
Whether you are a professional athlete or a person who wants to improve their day-to-day functioning at ANY AGE, do not hesitate to book an assessment here! You will see improvement in whatever areas you're seeking to refine, whether that is competing as a high level athlete or playing with your grandchildren freely AND you will find joy in the experience. This is absolutely the highest quality level of treatment and care you can receive. I wish everyone I love could experience...
Read moreI've been a patient of Ryan since 2017, and I can't sing his praises enough. Over the years, Reload has treated dozens of my friends and family members, all with outstanding results. They are true wizards, often fixing problems immediately with small tweaks. We just call it magic!
Before being referred to Reload, I had terrible experiences with several top-rated physical therapists in Manhattan. My injuries had escalated from a simple sprained ankle to debilitating shoulder and back pain, and I was ready to give up on physical therapy. Ryan distinguished himself in our very first session by spending much more time on careful listening and assessment, enabling him to arrive at the right diagnosis and treatment plan. Our session ran way over the scheduled time, but with Ryan, the patient always comes first.
Since then, Ryan has guided me from a weak and fearful place to being strong and confident in the gym and various athletic endeavors. I haven’t had any new injuries since working with him, and I’ve lost track of the number of times I thought I had injured something only for Ryan to fix it in just a few minutes. Everyone I referred to him has had similar experiences!
Reload has made it their mission to remind people of how capable their bodies are. Their expertise and guidance have helped me achieve strength and confidence I never thought possible.
In addition to his formidable skill as a physical therapist, what sets Ryan apart is his kindness, professionalism, and integrity. He has been unfailingly kind and pleasant, even during long, exhausting days. He is humble, works incredibly hard, and constantly seeks to improve his skills by traveling to courses multiple times a month. Despite becoming incredibly busy and growing a large team, his attention to his clients has been unwavering.
Reload always puts patient experience and recovery above all else. In all these years and from dozens of people, I’ve never heard anything but rave reviews of everyone at Reload. If you're looking for a physical therapist who combines exceptional skill, deep knowledge, and a caring personality, look no further than Reload. I cannot recommend them highly...
Read moreI had the privilege of meeting Dr. Gary for my first consultation session as a runner preparing for a marathon, and I can confidently say that his expertise and guidance have left me incredibly impressed. Dr. Gary's passion for his work was evident from the moment I walked into his office, and his commitment to helping athletes like myself achieve their goals was truly inspiring.
During our session, Dr. Gary's knowledge of running mechanics and biomechanics was nothing short of impressive. He took the time to thoroughly assess my current condition and training regimen, and he listened attentively to my concerns and aspirations. What sets Dr. Gary apart is his ability to explain complex concepts in a way that was easy to understand, ensuring that I was fully informed and empowered to make the necessary adjustments to my training routine.
Not only did Dr. Gary provide me with invaluable insights into injury prevention and performance optimization, but he also crafted a personalized plan tailored to my specific needs. His attention to detail and genuine care for my well-being were evident in every aspect of our interaction. I left the session feeling motivated and confident, armed with a newfound understanding of how to train smarter and safer.
Dr. Gary's positive demeanor and unwavering support made the consultation feel like a partnership. He exudes a rare blend of professionalism, empathy, and enthusiasm that truly sets him apart. I'm looking forward to continuing my journey under his guidance, knowing that I have a dedicated expert by my side who is genuinely invested in my success.
In a world where finding exceptional healthcare professionals can sometimes feel like a challenge, Dr. Gary is a shining example of excellence. If you're a runner, athlete, or anyone seeking top-notch physical therapy care, I wholeheartedly recommend Dr. Gary. He has my utmost respect and gratitude for the outstanding work he does. Thank you, Dr. Gary, for an exceptional first consultation session – you've made a lasting impact on my...
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