I recently had the pleasure of working with Sartoria for my bespoke suits, and I couldn't be more satisfied with the experience. From my initial purchase to my recent wedding jacket, the consistency and quality of service have been outstanding.
My first bespoke suit, a significant investment for me, exceeded my expectations. Despite being slightly above my budget, the impeccable craftsmanship and attention to detail made it worth every penny. It was exactly what I envisioned.
Working closely with Jackie, the owner, on my wedding jacket was a breeze. I outlined my budget and vision, and Jackie wasted no time in bringing it to life. He personally guided me through the process, from selecting fabrics to ensuring the perfect fit. Today, I finally laid hands on the jacket and it is nothing short of a dream come true. Jackie's dedication to customer satisfaction was evident throughout, and I'm thrilled with the result.
Sartoria's extensive fabric selection caters to various budgets, and their knowledgeable representatives make the selection process digestible and easy. The quality of their workmanship is unparalleled, making them my go-to for all my suiting needs.
If you're looking for exceptional quality, personalized service, and attention to detail, look no further than Sartoria. I wholeheartedly recommend them and will continue to entrust them with my suiting needs...
Read moreI had a very disappointing experience. I purchased a suit for a formal event, and despite paying a premium price, the quality was subpar. The suit had loose threads, and the material felt cheap and uncomfortable.
Moreover, the fit was completely wrong. Despite providing my measurements, the suit was too tight in some areas and too loose in others. It was clear that little attention was paid to proper tailoring.
When I returned to the store to address these issues, the staff was unhelpful and dismissive. They refused to make any alterations or provide a refund. Their customer service was rude and unprofessional, which only added to my frustration.
Overall, my experience with Jack Menashe at Sartoria Studio was extremely negative. The poor quality of the product and the lack of customer care are unacceptable. I would strongly advise against...
Read morePlease be extremely cautious about shopping here and giving your business to this establishment. The negative reviews are not fake; they are the most truthful, especially those describing the shockingly poor quality of the products (specifically custom made items) and the dangerously abusive behavior of the owner.
The owner has no limits. He will make you pay for his own mistakes and lack of quality. It was an utterly dreadful experience dealing with someone who should not be allowed to interact with people, let alone operate a business. His conduct is not just unprofessional; it’s downright malicious. He lacks any sense of responsibility and will blame you for his errors, causing unnecessary stress and financial burden.
The business should be...
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