Sheraton New York Fitness Center — Local services in New York

Update: we had to leave almost a year ago, since the gym cut off all memberships and is now only for hotel guests. I have it a higher review while it was still running, but since it's not, this isn't really accurate anymore.

You know, you get what you pay for, and I expected less. I got a groupon for a six-month membership here, and it's been great. It has everything I need, though I do not like to shower there, which is why I always pick gyms close to home. But I can shower there in a pinch. The facility is good, the trainers are friendly and very helpful, and it has a very welcoming vibe. Clean (I see someone cleaning nearly every time I'm there) and they even keep a fruit bowl out (way better than, say, Planet Fitness, which provides pizza and bagels once a week... so helpful for...

We made a reservation on July 3 for a July 15 stay, but when we arrived at 7 PM, we were told it had been canceled due to a credit card issue — and the hotel was fully booked. The only notice was an email sent the day of, which we missed while traveling. No call, no follow-up. This caused a lot of stress and completely disrupted our trip. Very disappointed with the lack of communication and...

The bathroom and dressing rooms are filthy, hair balls, etc. I was stretching on a mat and saw a dead roach on the floor right next to me! I could have stepped on it in bare feet. I took a photo of it, and was going to write a letter to the management. Surprising to have a gym this dirty in a well known hotel brand in the middle of midtown Manhattan....