I bought an eyebrow package a few years ago and wanted to finish what I had left. The lady at the front desk confirmed I had one more eyebrow threading left in my package which I told her I would like to use. My brow came out great but when I left to pay she told me that my package was for a level one technician and she gave me a level two technician which means I can’t use my package and will have to pay full price, 37 dollars before tips. I was really annoyed obviously because my intention was to finish what was left in the package and not pay for a level 2 technician which I was NOT told anything about. She should’ve advised me before I got the service done that a level two technician was doing my brows. I wasn’t even given the option. She just kept apologizing. I didn’t want to be difficult so I paid for a service I didn’t not ask for. Be careful with what technicians they give you because the price difference is drastic. I never even heard of a place with different level eyebrow...
Read moreI passed by this location on my way home and thought I would stop by. The front desk employee mentioned that this was a new location and they are still setting up the space including adding an elevator to make the space ADA compliant. They accept walk in and appointments.
I had an account with them so it was easy to set up and appointment. I came a few minutes early and I was shown to an empty seat. The technician asked about my preferences and then explained the process. She was very polite and friendly. She also didn't get upset when I thought I had to sneeze. She even went as far to explain that was a common response when I told her sorry.
I had a great experience and everyone was so kind and welcoming! I can't wait to...
Read moreI’ve been a Shobha client for about 13 years. I’ve been seeing Jassi for the past 10 years. Jassi is professional and kind consistent with all the staff at Shobha. My loyalty to Jassi is due to her great skills and flexibility when I like to change look of my brows. If she has concerns she respectfully provide feedback and recommend what she feels best. Ultimately she supports what you want and works with you to provide the look you desire.
I’ve visited 3 different locations in the past 10 years. Each site clean and modern with friendly and accommodating staff. I highly recommend midtown East or trying a location closest to you - you won’t be...
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