Snowflakes Spa 49th St — Local services in New York

So if you like laying below a beach towel with your face on top of 2 bounty paper towels with loud bass music and thumping around for one hour as your massage - this is the place for you. I'm usually loyal to my masseuse at Temple spa, but I thought maybe I'd save some money and try something new, but I would really question what you think is going to be worth $80-90 as opposed to maybe, $100-120 at a spa with more modern facilities, quieter environment, and/or better masseuses. My masseuse seemed to just be rubbing her hands on my body, lots of elbows and forearms (which is just a personal preference). I got a discount through classpass so it was just about $50 with tip, but with hindsight I would have stuck with my old masseuse and spent the classpass credits elsewhere. What I also felt was bad form was saying there's a $10 for tip. While I always tipped 20-25% to my usual masseuse, I don't think it's the best form for a shop owner to say that tip...

Yesterday, my friend and I had a duo massage booked. The massage was extremely rough for the both of us. Despite repeatedly telling the therapist that it was painful and asking them to be more gently, they ignored our requests. They kept pressing on painful spots, and at one point, the blankets were aggressively pulled off our bodies. After the massage, we both felt mistreated.

When it was time to pay, we noticed that a tip was expected. Given the experience, we didn’t want to leave a tip at all. However, we decided to fill in our own tip, as 25% seemed excessive. The owner got angry, saying the tip we left was too low. He then wrote in a different amount and demanded that we would pay for it. It was outrageous. We refused to pay the higher amount and reluctantly ended up paying something, but not without resistance.

In short, it was the worst massage...

I am giving them 2 stars bc I have gone to them a couple of times and earlier massages were pretty good. However, later they were just weird. One time, I made a booking for a massage and they canceled it 3 minutes before and I had already gotten there and told me I should come back later, like what? Who does that. The last time I went here, I had to wait a bit and in the middle of my massage they made me change my rooms and I had to ask the masseuse to close the curtain. For an experience like this, I wouldn’t have tipped at all bc it was so rushed and not enjoyable. But I decided to tip 15% on a $55 which was $8.50 and the woman was rude and said minimum $10 tip. Again, I was like what? I am not required to give a tip and I certainly will not be bullied into tipping more by someone who did not provide the quality of service i was paying for and and...