Sportspark Athletic Complex — Local services in New York

Living locally on the island I have used this pool for many years. This place has consistently gotten worse. Days for “maintenance” which I’ve never seen at any other pool in NYC, cockroaches routinely either on the pool deck or lockers, and things that don’t work and don’t get fixed for long periods of time.

For example, the seconds clock which is used for interval training while swimming laps has not been working for over a month now. When asked about it, they said they’re waiting for batteries. Some staff are rude and unprofessional. Some days they will temperature check you and others they will not. Also, the lifeguards don’t seem to know how to do their job (there’s a reason public safety officers are at the pool this summer) and I would definitely go to a different pool if my swimming or my kids swimming wasn’t good.

In my opinion, this place needs a...

It is UNSAFE, UNREASONABLE & OVER CROWED I haven been swimming here over a year and loved it very much, but since the beginning of 2019, they rescheduled their slots and put “master swimming” class in open swimming hours.

The direct result is HALF of the pool is taken by the class, with 2 students in each line and the rest of us crowed into the rest 3 lines (including one non-lap line) with 5-6 people in each line. We crumble and crush to each other and could barely swim.

I understand if the pool try to earn more money, but it should not build up on harming customers’ benefit and risking their safety.

Plus, the slot before opening swim is entitled “private rental”, isn’t it made to rent to coaches and swimming classes? Why isn’t the class paying the rent? Because they make other customers to pay it for them!!!!!!!

This is unreasonable robbery in...

The pool is very nice. Most of the staff is nice and professional. I enjoy going swimming there.

I have a couple of remarks: Pool staff doesn't always do a good job in enforcing pool rules. Staff does not always ensure that swimmers use the appropriate lanes. For example, there are 3 slow lanes, one fast and one medium. Most of the times you see slow swimmers or people who do not swim at all in the fast lane instead of being directed in the slow lanes.

Another remark is that sometimes I see children (10 years old or less) in the fast/medium swim lanes. According to the pool rules, swimmers must be at least 10/15 to be able to go in the swim lanes.

When the pool is very crowded, I see pool staff swimming and blocking one or two lanes instead of giving priority to the members.

I hope management make some adjustments and enforce...