Target — Local services in New York

Subject: Complaint about Unfair Treatment at Self-Checkout – Kings Plaza Target,

I would like to report a very unpleasant experience I had at the self-checkout area of your Kings Plaza store in Brooklyn, NY.

On June 22, 2025, at around 3:17 PM, I asked for help at the self-checkout machine. The staff member on duty clearly saw me and was available to help. However, instead of assisting me — who had asked first — she repeatedly chose to assist several other customers who came after me, they just need to go to the machine and don’t need any help yet. Some of those customers simply walked up to the machines, while I was left waiting despite having asked earlier and being visibly in need of assistance.

This made me feel ignored and disrespected. It was not a situation where she was too busy — she was deliberately prioritizing others over someone who clearly requested help first. I believe this was unfair and unprofessional.

Please take this issue seriously. I hope it can be addressed with the team at this location to ensure fair service for all customers.

Store info: Target – Brooklyn Kings Plaza 5100 Kings Plaza, Ste 2201 Brooklyn, NY 11234 Date/Time: June 22, 2025 at 3:17 PM Receipt #: 5173-3429-0161-8835

Thank you for your attention. I would appreciate a response if...

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