Walgreens — Local services in New York

I was confused about which allergy medication to purchase for my needs. ACHOOOOO! Rubs eyes There was a staff member packing in the aisle and I enlisted her help.

I found out her name is Daisy! My gorsh! This is what customer service is about! Daisy should teach classes on CS!

I was a bit indecisive. There were so many options with varying price points and I began comparing ingredients. At no point did Daisy seem bothered by my questions or the fact that I repeated some of them. blocks face

When I thought our interaction was over I thanked her and she left.

A few moments later, Daisy was back at my side with alternatives that suited my needs. I had told her I preferred the cheapest item as the ingredients all seemed to be similar, if not the same. At least the actives were. Realizing this, Daisy had brought something that was on sale for me to look at!

WIN!

Daisy assisted me all the while with a smile on her face. We even shared some jokes on the way I took so much time to analyze the medicine. HahaJaja.

I also noticed her interactions with other customers AND staff and she was as equally helpful AND pleasant.

Listen! I wanted to hug this lady! I don't know about you but I'm a big baby when I'm not in the best health. I left the store feeling much better simply because DAISY HELPED ME.

I HEART MS. DAISY. I'll return just for...

I am not typically someone that goes to walgreens and there are many reasons why. The location is not hard to find and upon entrance it is not the best physical look that I have seen when it comes to walgreens. I do not have any personal photos to post because I did not take any. The staff when I went there both days were the same and things did get a little complex navigating the people on the team. First I called to get my prescription transferred from CVS to their pharmacy. They gave me a better price because my script was not covered by my insurance so that was a plus that they can have over the competition. However when it came to receiving my script or finding something that was similar there was no luck with the employee I spoke with within the pharmacy. I would say he was not the pharmacist rather a tech. I was never referred to the pharmacist for proper assistance which is very weird. The wait time is not too bad but given the fact that it was not that many people on the line for pick up the wait time should not have...

Don’t even bother calling. They either won’t pick up or they hang up on you the second they do pick up after hours of holding. If by a miracle you can talk to someone, they will refuse to give you any information regarding your prescription, it’s fill status, or even if they have the medicine in stock or not. Go to any other pharmacy first, then you can at least call ahead and see if they even have your medication in stock instead of wasting several days for them to “process” your medication only for you to find out when you go to pick it up that they never had it in stock and you have to wait a whole week if you want it filled at this location. Doesn’t matter if it’s a medication you can’t stop taking and need to continually take. Also, hope standing in line with people waiting for covid test who clearly have it is what you want, other wise you can’t even find out your...