As a regular customer who frequently visits this supermarket, I recently had an experience that left me quite disappointed. Tonight I came in looking for something specific, the item was sold out so I decided to leave the store.
However, what unfolded next truly tainted my perception of this place. To my shock and embarrassment, as I was exiting the premises, two employees began following and shouting and at me in front of everyone down the street , accusing me of stealing the practically empty water bottle I had in my hand. I let them know that this bottle was mine and said that this is ridiculous since they see me frequently. I was taken aback by the lack of an apology.
Being accused of theft and subjected to a public spectacle is not how any customer should be treated. It's astonishing that such a situation escalated over a water bottle, especially considering my regular status as a customer.
I trust that the management will take this incident seriously and address the conduct of their staff. Given this unfortunate episode, I find myself reevaluating whether I'll continue to choose this supermarket...
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