I've been attending this studio since it first opened and though I've been practicing for 20 years, this was my favorite location for hot yoga. I love the whole ethos of it being a diverse, inclusive, judgement-free community and the sensory-friendly low mood lighting.
Unfortunately the instructors have been hit or miss recently, whether it's inexperience or character. I have the serious icks after overhearing one instructor in particular who usually teaches Saturday mornings loudly gossip and s*-talk about her students after class with whom I'm guessing is a fellow instructor for the next class, including name-calling. They don't even wait until all the students have left the facilities to be discreet about it it. She does it so loudly that it's audible from the bathroom and the changing rooms. I'm shocked that she is so comfortable doing this. I’ve also seen her chill on her phone in class. It's incredibly disrespectful to yoga culture and the brand y7 markets. There must be something wrong with management that allows her to feel this comfortable with behaving like this so openly - it's unacceptable.
For now I will be avoiding Saturday morning classes and this instructor but I may move to Heatwise after my class pack is done. y7 should be more discerning about training your instructors to be more respectful and behave like professional adults. Sharing and teaching a yoga practice should be honored as a privilege...
Read moreI was really excited about this place, but the customer service has been poor (or rather, it was good, and then definitely unpleasant). I signed up for a Thanksgiving deal, but the staff were unable to find my MindBody account. MindBody assured them that my account was in good standing, and the Y7 staff assured me that I would still get the holiday pricing once we figured out the issue. After a few failed attempts to link my MindBody account, Y7 insisted that I create a new account using the same email address as my old account. That new account wiped out all my previous MindBody gym accounts, and as soon as they finally linked it to Y7, one of the managers decided that it was too late to honor the holiday pricing, despite several emails from Y7 staff promising the contrary, despite the repeated headache of having to email and come in person to try to resolves the issue, and despite the disruption to my regular MindBody account. I can understand not wanting to honor promotional pricing if someone was late to register, but I reached out within the promotion dates, all indications are that the MindBody error was on their end, and they made repeated promises that they would honor the pricing if I jumped through the hoops they thought would fix the registration error. After all that, I got a one sentence email saying they changed their minds about the pricing, and haven't responded to my requests for...
Read moreCozy yoga studio, but not your orthodox yoga where teacher talk about mindfulness as they guide you. Classes are paced to the beat of the music to drive the breath. The practice is in a dark, candlelit room with no mirrors, which I personally love as it encourage to turn the focus inward and explore individual practice and attune to your body. Be advise that this is a power flow in extremely heated room. So, be prepared to leave soaking in your sweat & maybe neighbors 😅 as they are in a very close proximity. The yoga classes in this studio feel like a HIIT workout. You have to be on time otherwise you will not be allowed to enter the classroom. The staff is trying to keep the facility clean, though the floor in the bathroom as almost always wet, which doesn’t feel great to be stepping on...
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