Yankees Clubhouse — Local services in New York

Very bad experience at this Yankee club house store in NYC, 59th street.The mangers were very rude and offered little support. I was out of town purchasing a Yankee baseball cap. Their POS machine, took my money off the card, but they claimed, they had no record of transaction. I had to call district manager in Puerto Rico to attempt, to get the charges back on my card. 3 weeks pasted and I still had no money refunded to me, no baseball cap, zero . The manger finally agreed to have a cap waiting for me at the store and refund my money on gift card. I finally got the Cap but to date no refund on my gift card . Is this how Lids do business.

Also note my name is Reggie Jackson, I was too through with them. Avoid this store at all cost, you might not get your money back because of a malfunction on their end. The DM did try to help but his book keepers didn't know their jobs, Why must the Consumer suffer. Lids get your act together , the next time you might be facing a lawsuit, over a Yankee...

I visited the Yankees store in New York, but unfortunately, the staff was quite disappointing. They were not friendly at all, barely answered questions, and showed no welcoming attitude. From such a world-famous brand, I expected more professionalism and hospitality. For many tourists, this store is not just about shopping, but also about having a memorable experience. While the product variety was good, the staff’s attitude left a very negative impression. I hope the management takes this into consideration and improves the overall...

They didn't have what I was looking for -- an urban-looking snapback in black on black. In other words, sophisticated casual.

They did have black on black fitted, but they're too bulky and structured and don't work backwards. They also had a black on black on-field snapback, but it was faded (greying in spots) and warped around the stitched logo. Neither struck the right balance for everyday wear by a stylish guy in his younger 20s.

It evened out with the attentive salesman, who answered my questions and explained the...