Yuwei Gu, MD — Local services in New York

The medical care was something that I would rate at least nine on a scale of 1 to 10. The higher up on the chain of professionals the better the care. The only bad experience I had was upon discharge. The nurse was having difficulties with communication. We were not on the same page with regard to topic of discussion: we began with talking about glucose monitors and apparently she switched to the administration of insulin using the flexipen without making any shift in the topic of discussion.

Instructions for use of the flexipen that I was supposed to be sent home with were so simple yet she seemed incapable of giving me those simple instructions which would have made all the difference in my l follow up at home.

I was talking glucose monitors and she was talking about something entirely different and she never realized it.

She later started putting the blame on me saying that I was in a hurry to get home when in truth I was prepared to spend another night if necessary and I had already conveyed this to the people who were picking me up.

When she came in the day to say I was being discharged the pharmacy was getting ready to close and she generously offered to pick up my prescriptions for me.

At that moment she dropped the ball because I was never given instructions for how to use the insulin. My blood glucose was at 388 the day following discharge.

I had to struggle to get back the next day only to be taken to the pharmacy and have them give me very simple and clear instructions for how to use the flex pen. All this time the same nurse kept arguing and attempting to gaslight me and I did not appreciate that especially in the emotional and physical state that I was in.

Between her inability to communicate clearly and her poor attitude this woman is absolutely not an asset to Methodist hospital. She really needs training on personal communication.

Let me be clear, that did not undo my admiration for the doctors who attended to me and for the care that...

I've never been so disappointed with a doctor as I have with Dr. Yuwei Gu. (By the way, my name is Elizabeth Ronda, you or whoever can't even get the name right.) She had me waiting for her too long. I observed the doctor, as she flitted about, accessing a particular room, which others were also accessing while I waited and waited for her attention. It seemed to me that the room was not an examination room since others were accessing it as well. My senses were that the room might have been a lounge of some sort. Ordinarily, I would have picked up and walked out, but I extended my patience, thinking I should give her a chance since I needed a doctor of her type. When she finally gave me her attention, condescension was the feeling I got from her. She spoke too fast for my brain to absorb. I'm deaf, by the way, and I wear two hearing aids. Perhaps it was my age that led to her indifference. At the end of the consultation, she prescribed me Rybelsus and advised me to take a blood test the day before my next appointment in two months, only to find out her next available appointment is in four months. REALLY, I felt disrespected. I'm not taking the Rybelus I have no confidence in Dr. Gu, and I'm in search of another...

Dr. Gu and staff were very professional and very respectful. What I loved about Dr. Gu was she looked into my chart she was looking over all my medications especially my diabetes medications and my last blood results. Dr. Gu did change my aspart insulin to mounjaro insulin. Dr. Gu also changed my finger sticks to Freestyle Libre 3 Plus Sensor and Freestyle Libre 3 Reader. Then Dr. Gu send me again for blood test again. Dr. Gu is being very thorough with me because I’m a new patient in her clinic I was very happy that she was being very thorough . I was happy that Dr. Gu changed my medications because I was trying to change those two medications for some time. All my Doctors are from NY Presbyterian Methodist hospital and my family also there Doctors from NYP....