US Immigration & Customs Enfc — Local services in Newark

I would give 0 stars if I could. I tried contacting this office numerous times for weeks and no one ever returned my calls. Finally I got a response and he couldn't give me the information I needed about a hearing that i need to be at because he "didn't have it". I asked for a fax number to send notice of representation to for my lawyer and he didn't have that fax number either. i asked to speak to someone who could help me and he didn't have anyone to send me to. I told him I really need info and they have been really not helpful and he said bye and hung up on me. These people are dealing with peoples lives and they have absolutely no...

After trying to contact this office multiple times, I finally got a call back. Long story short I called back since I had information they requested and was told I wouldn’t be helped because of xyz. What happened to customer service? That’s something the lady that was going to “help” needs to learn more of. Sucks because she didn’t let me talk and I would’ve apologized for getting her irritated or offending her, but she said what she had to say and...

I was impressed by the efficiency of the office. Beginning from the guards at the the entrance to the immigration officers at the Windows, the people that my wife and I met were polite, and did their work professionally and with good efficiency. We got answers to our question within less than...