Bath & Body Works — Local services in Newtown Township

Went into store to purchase an item that said it was available online. Was told by the associates that they couldn’t actually sell me said item “as it wasn’t in there pos system yet”. I went ahead and placed an instore pick up order for the SAME ITEM and prepaided for it online 4 hours before closing. I did not receive a text to pick up my already paided for item until 10 MINUTES BEFORE CLOSING. Absolutely appalled at this behavior and genuinely questioning if it was because of my...

This store has the worst customer service that I ever seen I went up to the register was overcharged when the manager came up she was just very rude and nasty and in this store nobody wants to ever help so I will not be going back there anymore there's a lot better bath and...

Rude customer service. While shopping for candles, a sales associate scolded my wife for a drawer being open, which she hadn't even open or touched. We were confused why she was so rude. This occurred 12/14/24 at 6:42 pm. Won't be coming back stick...