We bought three LG appliances at a group price. We did not receive an itemized receipt and now need one for compensation from LG due to the compressor going out on the refrigerator. We are sitting at 6 weeks out from when it happened with no repair/no resolution from LG. Every time I call this store to talk to the person working on it he is out. I ask to leave a message for a call back and it doesn't happen. This is awful customer service. Buy as local as you can and no matter how it is purchased ask for an itemized...
   Read moreI HATE furniture shopping so the thought of buying a new bed was not one I enjoyed. I stopped into Sears because a friend suggested it. I told the man that helped me what I liked in a bed and he showed me a few I might like. I literally tried out 3 beds and was done. I found the perfect bed and ordered it. It was very easy and the amount of help I received was perfect! Thanks for making my shopping...
   Read moreThey ordered a part for our mower. We paid more for expedited shipping to get the part here faster. The part never came. I say that again the part wasn’t shipped. No email or phone call to us from Sears. The local store made us call a Sears corporate phone number to request a refund even though we paid the local store to order the part. Never again will we do business...
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