Norfolk Hometown Appliance Furniture and Mattress — Local services in Norfolk

We bought three LG appliances at a group price. We did not receive an itemized receipt and now need one for compensation from LG due to the compressor going out on the refrigerator. We are sitting at 6 weeks out from when it happened with no repair/no resolution from LG. Every time I call this store to talk to the person working on it he is out. I ask to leave a message for a call back and it doesn't happen. This is awful customer service. Buy as local as you can and no matter how it is purchased ask for an itemized...

I HATE furniture shopping so the thought of buying a new bed was not one I enjoyed. I stopped into Sears because a friend suggested it. I told the man that helped me what I liked in a bed and he showed me a few I might like. I literally tried out 3 beds and was done. I found the perfect bed and ordered it. It was very easy and the amount of help I received was perfect! Thanks for making my shopping...

They ordered a part for our mower. We paid more for expedited shipping to get the part here faster. The part never came. I say that again the part wasn’t shipped. No email or phone call to us from Sears. The local store made us call a Sears corporate phone number to request a refund even though we paid the local store to order the part. Never again will we do business...