Whiting Flower Shop — Local services in North Township

Horrible experience. Went in and placed my order directly with the manager/owner of the flower shop. She took down my last name for a ribbon that was to be attached to the flowers as this was a sympathy bouquet. On my receipt our last name was spelled correctly as I made sure of that. Sadly, the flowers were delivered with our last name misspelled. The following day I called and spoke to her and she said "well that ifyou didn't like it you should have removed the ribbon". She also said "oh my little Mexican girl here said she knew the last name so she's the one who spelled it". She then said she could give me $5 back when the flowers were over $140. She was very rude and spoke as if she did not have time to deal with the issue. I have tried calling back and left messages and she has not returned the call. I will not return to this place. It was already heartbreaking enough to be at a funeral and to see your arrangement not as you ordered it was more upsetting. As if this weren't enough to deal with; I called and tried to resolve the matter and was rudely dismissed by the owner of the shop. Clearly, if they make an error here at this shop they are NOT willing to fix it ...you can ask to speak to the manager but she'll simply blame someone else and...

I have some dear friends in Whiting and I've been ordering from this flower shop for a few years now. I always call my orders in (it seems to work better when ordering flowers in general) and my experience has always been pleasant. This year, however, I couldn't order a Christmas arrangement before Christmas Eve due to finances and Whiting Flower Shop knocked it out of the park. They were only doing designer's choice by that time so I gave a price point and that was it. They had that arrangement delivered within three hours and it was beautiful. They didn't have the original vase I had been hoping to get but the substitution was even better. This was my first time ordering an arrangement from them. My past orders had been Easter lily plants that also turned out...

They make beautiful arrangements every Mother's Day for my Grandma. They make her so happy. Every Mother's Day we send her a dozen pink carnations. They last for a while so we send them early so she can enjoy them early, and be surprised on that day. She knows she is going to get them, but they are always beautiful, and the flower shop is always helpful and will work with special requests. Example: If she doesn't answer... Please leave on the back porch instead of the front. I have NEVER had her unhappy, nor have they never showed up on the day we request them to. So happy we can have them delivered from a local, great, flower shop since we now have moved 4 hours away. We don't have to worry about her not getting them even though we can't take them...