Five Seasons Whole Foods Market — Local services in Ocean Springs

If I could give this place a zero, I absolutely would. The older lady that runs this store was very rude. She began with a family member with being very harsh when asked if she had a restroom. Next issue was that I have a tiny service dog that is a hypoallergenic toy poodle that I hold in my arm. She walks up and says “is that a dog”? I am used to people approaching him in a loving manner, so I smile and say, “yes ma’am”. She proceeds to literally flip out, covering her face and repeating that I have to get out and she’s allergic, as I inform her that I’m allergic to dogs too which is why I have a hypoallergenic dog. Woman constantly talks over me, telling me to get out of the store and my two family members that were still in were rushed out, as she frantically asked in a condescending way if they need anything, when she’d already asked them that a minute ago and they told her that they didn’t need any assistance. Very rude, do better. Interesting to see that it is not just me that had this...

We live in the area and have seen this store every time we go downtown, but never sure what it was as there’s only ever one car in the parking lot and it always seems closed. I decided to go in today and was taken back by the extremely uncomfortable and rude experience I had with the older woman working behind the counter. I went to check out with a water and a bag of dried mango’s and she immediately harassed me about paying with a debit card, said there was a $10 minimum, and told me I was causing her to be billed for accepting “plastic”. I would have happily grabbed another item to bring the total up if she would have given me a chance. Instead she went on a rant while simultaneously charging my card and insinuating I shouldn’t come back if I didn’t plan on spending more. Based on the other reviews, it seems like everyone has some kind of experience like this. It’s very surprising she’s still...

This is my first and last experience of this place.

As soon as I started walking in the store, the person behind the counter left to to the back of the store making herself/himself unavailable to answer questions or provide any kind of customer service. I decided to give him/her time, (maybe they were busy) well, they never came back up. (And they knew I was there)

I initially went in with hopes of finding pantry items not wrapped up with plastic, I was hopeful to find such things here since they have these big containers with stickers on top. Turns out that they are filled with ziploc bags that contain the walnuts, almonds etc.

I wanted to support a "small & local business " and gather my items in a more eco-friendly way, but overall, you can find any of their products in any other store and probably have a better customer service...