Mikarose Clothing Store — Local services in Orem

I had the absolute worst experience shopping on their online store! I was looking for a dress for a wedding I’m going to and ordered their green velvet dress. I wasn’t sure about sizing because I just had a baby so I was not sure what size I would be. I followed their measurements to ensure it would fit in the bust area but when I received the dress it was at least one size too big and l looked like my mom’s old drapes. When I ordered the dress I figured worst case scenario I’d just return it no big deal but upon receiving the dress the receipt informed me that it was a final sale item and can’t be returned. I went back online to go look for the dress again because I didn’t get how I could’ve missed that it was a final sale item. IT DIDN’T SAY IT WAS FINAL SALE. So I emailed them sayin that it didn’t say final sale and wanted to exchange it for a smaller size. I was told it’s still final sale even though it wasn’t labeled final sale but I could exchange it as long as I paid to send it back. It was annoying but I figured it was fine since I was getting a different size. I just got the package back and the sent me the exact same dress with an arrow pointing to the final sale stamp on the receipt and a written note saying it’s final sale and they didn’t have my size which makes no sense since I can order a medium online still so I don’t know why they claim not to have my size. I emailed again and explained that they said my size wasn’t available so I would like a refund considering it was not marked as final sale. I received an email saying that it is stated that clearance is final sale and that was it. What they seem to not get is the fact that first of all yes, if you click on the clearance section there is a label at the very top in tiny hard to read cursive it says clearance is final sale but when you go to their website it directs you straight to all their dresses clearance and non clearance all together which is how I found the dress in the first place and there it is NOT LABELED FINAL SALE. What kind of website directs you to all their dresses without specifying that some are clearance and others aren’t? The only possible way I could have known it was final sale is if I was looking in the clearance section which I wasn’t. I would have had to have picked the dress and then searched through all the clearance dresses to see if the one I wanted was on sale to know it was final sale! It is so sneaky and underhanded to have the main website page that we are directed to mix the dresses and then not properly label them and then be so unaccommodating! I will never buy another dress...

This is a great place to get modest formal/semi-formal women apparel. Few of their outfits will land above the knees in length for most women (of course unless you are much taller than the average girl). The atmosphere of the store itself is often busy but under control by the workers and there are usually quite a few employees to deal with the high amount of customers they receive.

Unfortunately, while their apparel is great for most women, like most places, they don't have many options for those with body types outside of the average woman. This is understandable because they can't afford to manufacture special fit clothing at the prices they advertise their products.

Speaking of pricing, I'd say it sits pretty average, nothing super expensive, but few things I would consider "cheap" for the average American. Dresses often sit around $50 while shirts and skirts sit around $25 to $30 each. They do often have clearance items, but they tend to be the less trendy styles and sizes. They often have great black Friday deals, but make sure to take a look online beforehand because the associated products will usually be out before noon on black Friday.

Ultimately, a great place for most women to shop for modest formal/semi-formal apparel. Definitely worth taking a look to see if they have something...

I don't think this company is going to be around for very long. I hardly ever leave a review (good or bad) but I couldn't let this one slide. I placed an online order in June for roughly $250. When I received my package I received 2 of the 5 items I purchased. I was hoping to get at least one darling outfit from my order (as I am in another state and couldn't try the items on) for an upcoming speaking assignment. I was seriously disappointed when not only were some items missing but one of the skirts was smeared with black grease. I called in, told them what happened and they said they'd get the other items out right away. I told them not to bother, requested a return shipping label and my money back. 3 MONTHS LATER..... I have had to call in 4 times, have them track the return shipment because the shipping label that THEY sent had the wrong address on it, and now long story short, all they are offering is an in-store credit. Um......... no thanks. I will never shop here again. This is the worst customer service I have...