Goodwill Industries Sacramento Valley & Northern Nevada — Local services in Oroville

Goodwill has completely lost its charm as a true thrift store, and it’s disappointing to see how far it has strayed from its roots. Once a place where you could score great deals on secondhand items, Goodwill has now become little more than a corporate entity focused on maximizing profits rather than serving its community.

The most obvious issue is the pricing. Items that used to be affordable are now marked up to ridiculous levels. It's not uncommon to find used clothing, old electronics, or even damaged furniture priced higher than you’d pay for new items on sale at major retailers. For example, I recently came across a basic pair of used shoes priced at $25—completely unreasonable for worn footwear that could easily be found for much cheaper elsewhere.

And it gets worse online. Goodwill has started using bidding tactics through auction sites like eBay, where they sell items at inflated prices in an attempt to get the highest possible bid. This has completely taken away from the “thrift” aspect, turning the experience into an auction-style environment where you're expected to bid up the price of secondhand goods. The focus is now entirely on making the most money possible, rather than providing affordable options for those in need.

The sad truth is, Goodwill has evolved into just another corporation that’s out to make a profit, rather than a place for finding bargains and supporting charitable causes. It's no longer a community-focused thrift store, but a business using high prices and online bidding to capitalize on donated goods. I won’t be shopping there anymore, and I recommend looking elsewhere if you’re after real...

I've had issues with this store once before after the camp fire. I will say they do have a variety of things in the store. Most of the time you can get fair deals. But..when you buy something used for 19.00 then find the same item brand new in Walmart for $16.00 well you can understand why someone would think twice about shopping there. How ever I did speak with someone they said I could bring it back as long as the tag was still on it. Well, of course I no longer have it but, good to know for next time. The other issue was my daughter and her cousins and I were shopping for Halloween costumes. One of the workers came up to me and asked in a convicting tone my I help you as though we were going to steal something. Even though I did spend over $130. In that visit. Most of the employees are nice so I won't let one bad apple stop me from coming back.

04/12/2022 There is one employee who mostly works the register, this young lady works her butt off, has excellent customer service. This store does not deserve her. Was so packed and busy. She requested for a manager a few times but no show so customer left, then requested for assistance for more cashiers at this time there was at least 15 people in line only one register open, I even looked at a employee doing nothing she stated that she hadn't requested her but someone else. You would think that as busy as it was and all the employees there today more then enough to have 3 registers open that other employees would notify management that the front needs assistance. The young lady has long straight hair early 20s thin very polite excellent...

Come on Goodwill! I've shopped these stores for over 50 years like all people. We are not looking for another five and dime box store. Im not sure what's new or donated. Maybe the new is donated but seriously you can get half this stuff at a dollar store or end of a clearance and you want to triple the prices. We're all shopping there to get better deals. If we want to pay Walmart prices we will go there. But your biggest problem is not enough checkers. I stood in line right before Christmas and people were so discouraged they were walking out and putting their items down. I started to make a stink to your employee's and they told me there was nothing they could do about it that it comes from higher up. I said yes you can you can call someone up to check right now. Well they have other jobs she said. I said they will be surely busy if they keep having to restalk shelves with unpurchased items. I told her she could also complain higher up then I recommend everyone in line they should help her out by doing it for her. Well here I am. We are your donaters! Now quit price gouging before we just start giving our stuff away to each other. I realize you help others in need but I've also brought them in for help. A $50 voucher is not much when you ask $20 for very used shoes. Do better GW or you will lose...