The Mattress Bros — Local services in Palm Springs

I'm pinching myself. Maybe I was dreaming because this is not a normal experience.

I bought a house and knew that it would close escrow in the early evening, we were hoping for 5pm. I also knew we needed three beds and that I could pick two of them myself, I'd need my family to pick the third. Mike was like, "no problem we'll deliver between five and seven." When we hadn't closed at 5 I called him and he reassured me that it was still no problem. I stared at my phone in disbelief. "Call me when you close."

At 6pm I called Mike to let him know we'd closed escrow, at 6:15 two men appeared with the two beds I'd ordered and after they complimented my shoes (big points there!) they assembled my beds and welcomed me to Palm Springs.

The beds are perfect. I love it and they were actually very affordable. The prices are very fair, I'm sure I could have saved $20 but I couldn't have saved $100 and I'm equally certain I could have been charged hundreds more. The service is spectacular - and with a purchase this size it's really important to have someone you trust. Things do go wrong and I have every confidence that if I needed help with warranty issues this would be the shop that would be the best to navigate that with.

I am so grateful to Mike and Mattress Specialist for making this a simple purchase with a stellar delivery. Skip the national chains, they cannot...

Very Pleased! I was dreading shopping for a new mattress. When I rolled into into Mattress Specialist, I am in a wheelchair, I was happy to see a very clean and tidy store. I was cheerfully greeted immediately by Jonny. He wore a mask and was very helpful. Although I thought I knew what would work best for me, through thoughtful conversation with Jonny and the Store Owner, they came up with a much better solution. I appreciated the way they listened to my needs and I felt confident in their level of expertise. I never felt pressured or sold. It was more like a professional consultation. I said I would like to look at a few other places before making a decision. They sent me on my way with the information about the mattress we discussed. After thinking about it in the parking lot for 5 minutes, I rolled back in and made the purchase. They said they could deliver it today and remove the old mattress at 4 PM. They were promptly on time and carefully installed my new mattress and removed the old one. I am looking forward to getting a good night's sleep once again. I really appreciate the Mattress...

I picked Mattress Bros at random; I liked the vibe of the name (yo!). Walked into the store where I was met by Juan, who could NOT have been more helpful.They stock/sell virtually every kind of mattress; and all I know about mattresses is whatever the most recent mattress commercial told me.

The last time I bought a mattress, the process was studied and professional and stiff...THIS time, it was neighborly and professional.

He helped me pick the best frame for my budget and gave me some great advice on mattresses (which I am buying from Mattress Bros next month).

Delivery was The Best. I got a call from Roberto at 30 minutes out, then again as they pulled up out front. Roberto and Jacob are quintessential ambassadors. (Sometimes, you know, the vibe makes all the difference.)

Chatty and friendly without letting conversation slow the process; these two went right to it. They worked as a great team...and when logistical problems arose, just handled and solved without missing a beat.

I could not be happier. Do NOT shop online. Get yourself to Mattress Bros and have the...