Unreliable. Needed to rent some equipment. I called a couple of weeks prior to the day equipment was needed. Person over the phone was very helpful and knowledgeable confirming the price and logistics, which were reasonable. Finally they said just come in a few days prior to reserve. Show up a few days prior and it felt like I was talking to a whole different Company. I was given new prices and logistics. When I told them I spoke to someone, and was told something totally different, I was given the 3rd degree “When did you call? Who did you speak to? as if I was making the whole thing up. Finally I realised I would be taking a risk to reserve something, knowing how fast things changed when I arrived to reserve. Took my business elsewhere: Regarding your reply to my review; As a business owner myself it’s not always “The customer is always right” That’s a given, but when the time came where I provided information to a customer and for whatever reason things changed on my end I would honor whatever information I provided at the time as long as it was within a timely manner. I wanted to rent the equipment when I called but I was advised(by you) that there was no need to reserve at that time and just wait till the week of. Main word here “Honor”. Thank you for...
Read morePitman Photo Supply: A Timeless Lens on Quality and Service in Miami . MIAMI, FL - In an era increasingly dominated by online retail, Pitman Photo Supply stands as a testament to the enduring value of specialized expertise and personalized customer care. This family-owned institution, with roots tracing back to 1928, continues to be a vital resource for photographers of all levels, seamlessly blending tradition with modern photographic needs. . Customers consistently laud Pitman Photo Supply for its knowledgeable staff and comprehensive offerings. They highlight the team's exceptional willingness to provide friendly advice and technical support, a rare commodity in today's fast-paced market. Beyond a vast inventory of cameras from top brands like Nikon, Canon, Sony, and GoPro, the store excels in offering a wide array of accessories, including lenses, lighting equipment, and an impressive selection of film and darkroom supplies, catering to both digital and analog enthusiasts. Services such as passport photos, film development, video transfers, and photo restoration further solidify its position as a full-service hub. Pitman Photo Supply's longevity and unwavering commitment to quality make it an indispensable asset to the South Florida...
Read moreCOVID Insanity: I go to Pitman on a Saturday morning. Not one customer in the store. Completely empty. I walk in...no greeting from the two staff members...40 feet apart standing behind the counter...not a "can I help you find something?". I did get "we have hand sanitizer over there". I said "I just washed my hands...thank you". Note: I just showered and went straight to the store. The employee said "you have to use the santizer". Seriously? I have to use their hand sanitizer in order to shop their store. I have to put an unknown chemical on my hands that you provide to look around your store? So I left and went to BestBuy. BeatBuyhad lots of customers and no insane requirements other than masks. Pitman is the type of business that will be crying that Covid put them out of business. Pitman enjoy your hand sanitizer and self mandated Covid policies. I hope it...
Read more