DIOR Las Vegas Wynn — Local services in Paradise

I am in Utah. We don’t have Dior store. The first time I called to buy my WOC, one of the retailer helped me but I couldn’t feel the good effort from her. Second time I called to buy pair of flat, I was helped from Angel! I can conclude she is one of the best retailer! She answered all my need over the phone, text message! She go out of her way to help all my need! I am happy with my shoes and book tote purchase so far! Definitely recommend her to everyone, especially someone can’t go to store like me Couple months later, I am still a regular customer of Angel. I am always please with my purchase with...

Just bought a Lady Dior medium sized purse last week. The purse looked good under the lighting inside of the store. But when I pulled the purse out when I got home in natural daylight, the scarf has two brown spots. And the cross body strap looks dirty. I called the very next day. The manager at this location said that I couldn’t exchange because I wore the bag out. Now, I know never to do that again. I was sold a strap and scarf that was used for try on for other clients I believe. Never will I shop this location again. $7,423 for a bag and wack customer service....

I purchased a tote at the Las Vegas location at The Wynn. I carried the bag once and noticed discoloration at the handle. I immediately contacted the salesperson and he told me to return the bag and the would replace it. I returned the bag and received a text message that they would be unable to replace the bag due to discoloration. This is what I initially told them! Rep stated that he would be sending the bag back to me. HORRIBLE SERVICE! The worst purchase ever. Buyer beware. A one time use of a $3K+ purse should not cause immediate discoloration. A...