I walked into Harry Winston Las Vegas just to look around â no appointment, no expectations â and ended up having one of the best luxury retail experiences Iâve ever had.
Bobby Martinez was the one who helped me, and from the first moment, he was everything youâd hope for in someone representing a brand like Harry Winston: warm, attentive, and effortlessly knowledgeable. He didnât just show me jewelry â he walked me through each piece like it had a story, giving me space to take it in while still offering insight that made everything feel personal.
Even though I wasnât buying today, he treated the interaction with total care and professionalism. No pressure, no rush â just a calm, confident presence that made me feel like I belonged there.
If youâre visiting Vegas and even thinking about something special, go see Bobby. He made an ordinary day feel extraordinary â and thatâs the kind of service you...
   Read moreI must take the time to thank a super nice and caring employee of Harry Winston. Cici Zhang went out of her way for over 2 Month's helping my wife with the purchase of the Ruby Sunflower Earrings. We had purchased them in August of 2020 and my wife was not happy with the color as they seemed too dark. Cici went out of her way too completely satisfy my wife. See took her calls in the evening and even on her days off and treated my wife with complete dignity and respect. She spend hours a lot of her time for weeks to please my wife throughout the entire process. If you ever need fine Jewelry and shop at the Las Vegas Bellagio store ask for Cici and you will have a great experience. Thank you Cici for all you did to make...
   Read moreWanted to try the pink lotus watch in the Harry Winston Premier collection. Very disappointed to see that the color of the flower petals look drastically different from the stock photo on their official website. The red petals online looked orange in person. The sales informed me itâs an individual variation, meaning that this is a one-off scenario where only this particular watchâs color is off. However, I went to another Harry Winston store later on and saw another pink lotus watch also orange. This time I was told that the orange color is the true color of the watch, regardless of how many more I see. Iâm very disappointed by how far the stock photo is from representing the actual color...
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