Macy's — Local services in Paradise

Macy's at Fashion Show in Las Vegas is the place to shop to get the look you want with great price options and you can scan / pay with your phone and leave without waiting in line and a register.

This Macy's has fashion you will not see in most other Macy's stores. They know the Las Vegas styles and carry items specific to this location.

During my visit to this store I had plenty of time to enjoy the views of their designer clothing while my shopping ladies shopped (Men's has its own store in the mall).

This store is very clean, with shoes, dresses, cosmetics, jewelry and the Macy's Market on the 1st floor.

The Macy's Market has its own unique fashion and gives you the feeling you are shopping in small boutique while in their large store. The sales person explained the items in the Market rotate in and out more quickly than clothing located throughout the store. Very different, definitely worth checking out.

The 2nd Floor has the rest of ladies wear. Kids fashion is also located on this floor and has some fun colorful clothing with style.

Restrooms are on the 2nd floor, very clean, and have a seating area with phone charging stations near by.

I also learned that I don't have to wait and pay at a register anymore. All I needed to do, throughout the entire store, is to open the Macy's app on my phone, scan the sales tag and I immediately pay for it using the credit card assigned to Macy's account.

If your item has a security tag you need to have a sales associate remove it before walking out of the store; they will give you a bag to put you clothing in also...very simple and fast.

If you are looking to shop the best styles using the latest technology to speed up your shopping experience, go to the Fashion...

I buy online from Macy's all the time because they do not have my size pants and shirts in the store. I spend on average $500 plus per month buying my wife's and my clothes, shoes, belts, etc. from Macy's. Today was the first time I got treated like a sub class citizen when I walked in the store. The middle aged foreign lady in the women's shoe department was extremely rude in her demeanor and actions. I stood in line to return three items, one of which was women's sandals. The customer service representative was working on the right side of the counter so I sat my items on the left side of the counter and stood in line for my turn. She had to move to the left side of the counter to take payment from the customer in front of me and she pushed my two boxes of shoes and one pair of women's jeans off to the side like it upset her and then told me to go to the men's shoe department for assistance. I told her the was a pair of women's sandals in one of the boxes and I got the look of daggers from her. After she finished with the customer in front of me, she said she had to go to the back and she never returned. Fortunately, after waiting an additional five minutes, 10 minutes in total, a nice man processed my three returns in less than one minute. Now was that so hard? Did I deserve all that bad attitude and negative energy? The answers are absolutely No and No. I can not believe this lady works for Macy's which I traditionally love their customer service. They have a bad apple on their team and I hope she does not represent the customer service I should expect to receive upon...

I came to the mall yesterday afternoon to purchase a ring for my girlfriend and had originally gone to the Pandora store but they did not have the ring I needed in the right size, so the lady pointed told me about the Pandora booth inside of this Macy's. I went over to see if they had the ring I needed in the correct size. When I got there right when I came up to the counter both workers just looked at me in a very rude manner before I asked for help finding a ring. I showed them the ring I needed and they quickly found it, however the employee that was helping me was loudly complaining about me asking her to find me a ring the entire time. I have worked in customer service for a while and I know that complaining in front of a guest is never okay especially when they have not been rude to you. When we went over to the check out I asked her if they had any gift boxes or gift wrapping and she said I could get a gift box for $5. When she went to put my ring in the gift box the whole time she was doing it standing just a few feet away from me she kept saying "Oh my god this is so annoying", loudly sighing, and complaining to who I believe was her manager. I paid and left but I was absolutely appalled at the horrible customer service I was given and I would recommend people avoid the Pandora booth. It is necessary to note that employees at all other parts of the store were very kind and professional unlike those at the...