Prada Las Vegas City Center — Local services in Paradise

As a tech professional woman, who makes my own money and pays my own way, I found it quite insulting when I was not let in to the store to buy the perfume that I wanted to buy because they said there was no one there to help me, but when two men walked up and one of them said his wife was inside the security guy said. “ oh you can go in you have to pay for the items.” They laughed, I continued to wait as he let two men in ahead of me. I guess since I had a Ross bag in my hand, he didn’t think I could afford to shop in Prada. For a store that is so pricey, you would think they would be more respectful of their customers. Never assume who can pay for something. I guarantee I make more than you sir, and had every intention of buying...

I bought a $2,400 sling satchel and spent 20 min wearing it in the store to make sure I liked it. I’ve never had one before and the sales guy, Mike, was pretty convincing. I wore it out of the store and walked to my room in the Aria. The next day, I had a change of heart and tried to return it. One of the managers gave me the “you wore it out” rationale (there for clothing) for denying me a refund less than 24 hours after my purchase. Crap customer service that will GUARANTEE that I will not ever buy another Prada product and that I will share my experience with others. New development: The Prada in the Bellagio told me that the “wear it out of the store “ policy applies to clothes and shoes and that they would have...

DO NOT shop here! If anything find what you want and buy it online. The sales guy was cool as hell no problems there but he told me the return policy is “two weeks”. So I went back to houston and returned my sunglasses within a week and NeVER received my money back. I emailed the sales guy… no response. Two months later I go to my local saks to have them reach out and apparently the product was just sitting there at this Vegas store for TWO months without being processed. THEN to make it worse the sales guy left out the detail that in order to get a refund he will need me to text him my entire credit card info including exp date and security code. Like .. how is this a luxury brand store?! NEVER again...