I rate this store a 5 out of 5 because of the remarkable customer service. This past season, I visited several Pandoras in the tri-state area in search of the perfect gift for the family. However, the one of My choice is the Macy’s Pandora in Garden State Plaza. The difference between the other Pandoras and the one in Macys Garden state Plaza is the remarkable customer service that Jennifer and Jaylyn provided. Jennifer from beginning to end aimed to understand my plan for my family event. She actively listened and paid attention to details as I shared a bit of details about my family and what my intentions were for the females that I planned to give gifts to. She was extremely patient no matter how long it took me to make up my mind or how many times I made changes. And I made many many many changes; however her care, and service remained stellar. I felt as if she knew me and my family. Together we put together pieces that matched their personalities. I am happy with the pieces I purchased, and quality customer service I received. If your looking for remarkable customer service, ask for Jennifer and Jaylyn. You will not regret it. Tell them Claud the 10th child said they are the best...
Read moreZory and Maritza, are the sweetest and most helpful Pandora employees I have ever dealt with. I will never shop at any other Pandora! Their combination wonderfully happy demeanor and over and above service made up for every bad experience I have ever had at a Pandora, which unfortunately are more than I would like to admit. They...
Read moreI’m so glad I walked out of the actual Pandora store where they had poor attitude. Zory was very sweet & helpful. She greeted me right away and I didn’t feel pressured, because of her patience & customer service, I purchased more than intended. I will definitely come back &...
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