Marc's Stores — Local services in Parma

I was here yesterday around noon , and I came up to the customer service desk and specially asked if I could take out the portable scooter because my grandma can NOT walk, and the older lady with white hair told me yes. We shopped and finally we’re done and Jacob rang us up no problem , when Margie came up to my grandmother and said to her : “ I’ve been watching you on that scooter and have been on it too long “ and another customer needs to use “

First of all : the scooter needed to be charged because it was on red My father John kafantaris personally knows Marc glass man and has contracts with him

I have never experienced such rude, disgusting customer service ever

My grandmother is getting two new knee replacements on Tuesday - if she could walk she could

Next time I see Margie I will run her over with the damn thing - will be calling Marc glassman and corporate about this - such...

Cashier Laykia never looked up at me, acknowledged me, said anything to me. I spend a lot of $$$ here at Marc's and have been a customer since the original Marc's was started on Pearl Road (pre fire!). Upon receiving my change I waited for at least a "thank you"...hahahaha. Placing my receipt away i said "your welcome"...still nothing. On my way out I spotted the manager and told her "I just now spent over a hundred dollars...I can't even get a thank you?" She said she would talk to her "tomorrow" after the manager said she was having a meeting with her boss...um excuse me...go over to Laykesia NOW to let her know she needs to thank customers...I'm more than positive nothing was ever said or done. Is a "thank you" from a representitive/employee of your company too...

Kim, the Produce Department Manager, is conscientious, friendly, and professional. Joe, one of the employees in the Produce Department, is considerate, knowledgeable, and helpful. Both of these workers are great ambassadors for the Marc’s brand, and they should be commended for doing a great job every day.

Also, in another trip to the store, I couldn’t find a price on a bathroom rug in their Closeouts section. Nor would the item scan at the customer price check electronic reader. The only person I could find to help me was Dena, the Food Supervisor. Even though this was not her department, she offered to get a price for me. I couldn’t believe how courteous and customer-focused she was! Wow!

Kudos to Kim,...