GameStop — Local services in Parma

why I don't like this place:

Went into browse and was welcomed by an older heavy set gentleman. He was a bit too enthusiastic and assured me that I would be walking out with a purchase. I thought this was quite an odd thing to say, but ooookay. Then I noticed a pretty big Mario figure. Thing must have been about 3 feet tall. Was quite intrigued...but upon closer inspection there was some red sauce on the figure. Perhaps from pizza? It was pretty nasty. Also there was another figure as and it had sauce on it as well. I walked out of the store with no purchase by the way.

I go in and ask for a new copy of Kirby Triple Deluxe. He (same heavy set enthusiastic pizza guy btw) said he had one. I said great I'll take it. Then he gets up, and walks over to a display, grabs the game and proceeds to put it in the case. I told him that I wanted it new, and he tells me that it is new. If something is opened up that instantly devalues it. It stops being new, and is now used. Even if the game wasn't used. It doesn't matter. If it isn't factory sealed it isn't new. Furthermore the game was used, maybe not in the traditional sense but it was used as some sort of display piece. USED.

Found the game quick, they honored the online deal, and all was well. Then the guy proceeds to ask me if I want to renew my GS sub. I told him no. He then starts telling me about all the money I will save and about all the money I have saved for signing up. I said to him that's great and all, but I can't access my card account even though I have rewards points. In other words I have a LOT of points that they wont allow me to use regardless of the fact it has my email and I am on file. I explain this to him, and even tell him that another GS employee tried to help me out with the issue, but to no avail. She even called the number on the card which she was then put on hold for 15 minutes until she had to give up because we were about to catch a movie. This guy still doesn't seem to get it and says that My card isn't registered. I told him I know this already because it wont let me register it, yet I am on file and even gaining rewards points that I cant even sign into and use. So I am registered and not registered at the same time. I don't know how much more clear on the subject I can be. This chunky beardy guy really was trying to push that card on me, but then offered me no help in resolving the issue I had with my last subscription. They want your money, but they don't want to have to work for it. SKIP THIS PLACE! I 100% agree with all the other reviews here claiming they are rude workers.

Made a late day decision to buy a used video game. Gamestop was going to close in less than 25 mins. I wouldn't be able to make it to the one I prefer. I took a risk and came here. Big mistake. Though the cashier wasn't a fool, they did manage to give me a game that doesn't even work. Plan on returning it, and then just going to the other one. Also there was some hefty female employee sitting on the ground putting away stock. Only 1 problem her butt crack was exposed for the world to see. Why cant it ever be good looking women who do that? Why is it always the fat ugly ones?

Edit: I may be wrong but Tanner's review appears fake to me. I feel it may just be an employee from this store. The description of the store and employees doesn't feel natural. "Amazing" Employees. They work at gamestop. Nothing amazing about it. Don't get me wrong I worked in retail as well so that's what makes me feel like it's being a bit exaggerated. Also his review comes right up after I posted mine with pictures and claim of "Amazing" employees. Timing is too perfect. Better keep that store clean because one day I plan to come in there and take some pics of my own and expose the truth on that dirty little shack you conduct business out of. Also I forgot to mention they are too lazy to clean the floor, and too cheap to run the A/C when it's 85 degrees outside. Hopefully this winter they will at the very least give their...

Have not stopped at a GameStop in a long time and the last time I was here recently- they were mentioning that they were only accepting gift card or credit/debit payments and would no longer accept cash. I find it downright insulting also- that in the news- people were trying to artificially boost the net value worth of the GameStop company on Wall Street- which wreaked havoc on real investors and they lost money through other legitimate companies that were doing well because this happened. I would seriously reconsider stopping at this company or its branches for anything that you would want to purchase from them- because 9 times out of ten- it will not be guaranteed and there would be no telling what would happen if you ordered anything from them only to find out- that your order can not be filled- they go out of business and you lose the money you made...

We have been to this location multiple times, and we only have good things to say about it! I had an issue from an online purchase and they fixed it. Had a question about Switch Cartridges, they clearly explained everything. Another time went to purchase and do a difficult transaction that not all employees know how to handle/navigate, and they did it without batting an eye! Would like to recognize the ones who went above and BEYOND!

Modesto, Travis, & Matt are the ones who we have gone to for help & purchases. I am not a True Gamer, I go in for my Hubby 💖, and the team members here make it an enjoyable, fun atmosphere with Outstanding Customer Service.

They even clean the ceiling tiles!!!! Do I need to...