Walgreens Pharmacy — Local services in Payson

If you like listening to elevator music over the phone for hours on end and patronizing staff this is place for you. Tried calling ahead to get my prescription filled only to have my call repeatedly picked up and immediately placed on hold, were they just really busy? Well of course they were, they were busy chatting amongst themselves and one was even busy chowing down on a candy bar while filling prescriptions which seems a little questionable in itself but who am i the health inspector? Upon walking up i noticed a tech that was extremely busy telling a story to 2 other techs pick up the ringing phone and quickly place it on hold to finish her story. A little miffed i inquired of the hulking tech if anyone on duty knew how to answer a phone, where the troll replied smoothly "apparently not" with a grin creeping out of the edges...

Idk what all the bad reviews are about. I've always used Walgreens. Whenever I've had a prescription called into Smiths I've had bad experiences so I get all our prescriptions here, except for one that's way cheaper elsewhere. They aren't the quickest at answering the phone most the time but honesty I think the longest I've ever waited is like 7 or 8 minutes cause they get super busy, they are pretty slammed most the time so they're doing their jobs, and have a lot they have to deal with everyday. I've been going to this specific one for about 6 years and it's so much more convenient because they text you as soon as it's ready and their app you can download is so convenient & great. Also - I've had to deal with a lot of rude people at other pharmacies but they've always been kind and caring to me. Thank you guys for all...

My spouse called the pharmacy, we waited for about 20 mins, finally someone answered but never said anything and put him on hold. We sat on hold for an additional 10 mins, finally hamging up (we were trying to call ahead so they could get the perscription filled in advance--we live in Mona--20-25 mins away. My husband was on hold for the entire drive.

We figured maybe they were busy. A few cars in the drive thru, and NO line. We see 2 girls chatting not even working. We hear the phone ringing, and an employee didnt even answer and put them on hold. We told the senior pharmacist what happened, and that we were upset. She very sarcastically made an insincere apology. Was so rude. First and last time we come here. We will make the longer drive to...