Arabelle City Center — Local services in Pembroke Pines

PLEASE READ BEFORE RENTING HERE:

You can find a better place for less or same price and the staff of this site is not honest.

My experience in this complex was not positive. Here I explain reasons and you will find your own conclusions.

I lived for 13 months in apartment 5387. This complex is new and beautiful, and has some details and options that make it look luxurious, but do not be fooled because it is not.

The same day that I moved to my new apartment (which was to be released) I had a stained floor. My wife had to clean it herself because nobody went up to do it. The walls were stained, which was inspected days later by the maintenance staff. The kitchen had to be changed three weeks after we moved: the cooking pots did not work, and after the kitchen was replaced by a new one, the oven burned again. The water heater was repaired 2 times in a period of one month during our first month there.

There are a lot of people smoking marijuana and my daughter's bicycle was stolen. Would you pay more than $2000 in a place with this kind of security? It's not the Community's fault, but for the amount you pay, you expect something different.

This community charges you monthly if you have a second car. When we started our contract they offered us the second car free, however from the month of December they charged us the second car and did not warn us.

However, the most astute of this people is about the security deposit. Before Move Out, I asked if we needed an inspection, most of all to avoid any problem with Security deposit and they told me was not necessary, they told me my Secure Deposit was guaranteed. So, I have a two-year-old daughter that we cannot lose sight because she paints the walls. Our apartment only had four scratched walls and maybe It was necessary change the carpet in my daughter's room. It did not present any other problem at the time of leaving. In fact, we deliver it clean. We left this community on March 31st 2018. Today, May 29, we have not yet received our Security Deposit ($ 600) + a refund of $ 50 that overcharged us and we had a dispute for 11 months. 11 months!

We went today to ask what happened with the return of the deposit and they told us that the repairs to our apartment had been exactly the amount of our deposit plus the refund that they owed us. Exactly the same amount, with cents included. So, paint walls and change a carpet cost $650, the exact amount, with cents included that they had to returned me. When I asked them to show me the invoice of all the work they did in the apartment that I rented, they told me that they could not show me anything because they did not work like that. But I wonder: Does not the law say that they have to give me a bill for everything I pay? That is the "guarantee" means for those people?

Apparently, these people are thieves, as well as liars. Do not believe in them. Today we open a case against this community through Office of Attorney General Pam Bondi. I do not know if we will win, but at least there will be a precedent and this community may not continue to mock people with impunity.

Do not rent in this community. There are other new communities where inclusive could pay less. If you pay more than $ 2000 per month, it should be worth it. Believe me, here is not worth it.

My brother and a friend had a similar experiences here, so, I think you will remember this review if you rent with...

Please read when considering this property with the others nearby.

I have lived in this apartment building for 4 years. I moved in before the building even had their full certificate of occupancy. Ever since The Related Group sold the property to Rockpoint (a rental property holding company), the management of this property has gone steeply downhill. To the point of cutting corners with the law when dealing with tenants (more below)

Things that have happened since property was sold: at least 5 manager changes (same management company) the water is yellowish for some reason the maintenance people who lived here for years (really some great people) were moved to more glamourous properties you pay for your own fridge filters, maintenance used to replace this for you 24/7 security suddenly dissapeared. Now you just leave a voicemail for the office and they get to your issue when they want to. (you used to call at any time and get a response the same night from security) visitor parking has been a mess. Residents park in guest spots to avoid $35-65/month fees for extra car parking. You only have 1spot per residence.

If living here, do not count on having your deposit returned. I lived here for 4 years. I never had parties or spilled things on my carpets or damaged my walls. I lived very low key in this apartment and was still billed almost $250 for new carpets and almost $250 for new paint. I was told because the carpets were not "perfect," it is my responsibility to replace it. The paint used in these apartments is some of the cheapest paint I have ever seen. Look at walls with corners when you are touring any apartments, they will likely already be chipping.

Mind you, all of this was sent to me 2 months after I had moved out. in Florida, landlords must contact you in writing within 30 days of moving out to claim any damages against your deposit. Otherwise, they must return the deposit in full. This is the law, FL 83.49. When I called the property manager about this (tried 9 times), I was told returning my deposit was "impossible." It has been a week since I reached out in writing to this property and I have not heard anything. I'm sure I'll see a scripted response here before I hear anything from the management here.

Keep all of this in mind when looking at this place. Once you sign that contract, they will spend as little resources on you as possible. Once you move out, It's time for them to cash on your deposit.

Update: 7/23. Called the number given in owners reply several times a week with no response. Again, No help given from property manager.

Management here still has my money and phone number. They can call me.

Update 09/02/2020: Property Manager has expressed no interest in informally resolving the issue and would rather go to court over a law they have broken. Management takes no accountability at this property. If you have any disagreements with managment here, prepare to go to court over the issue. That is the management style you sign up for with TRG management. I only hope the owners, Rockpoint Group, LLC. is aware of...

Living at Arabelle City Center Apartments in Pembroke Pines, FL, has been an extraordinary experience that I couldn’t wait to share! From the moment I stepped into the community, I was struck by the modern elegance and thoughtful design that shapes every corner of this property. The apartments are thoughtfully crafted with a range of upscale features. The spacious layouts include in-unit washer and dryer, granite countertops, and stainless steel appliances, providing both style and practicality. The walk-in closets are a delightful bonus, making organization effortless. Many apartments offer tranquil lake views that create a serene living environment, perfect for unwinding after a busy day. What really sets Arabelle apart is its commitment to providing a luxurious lifestyle. The resort-style pool is a central gathering spot, surrounded by stunning landscaping and comfortable seating. Residents can lounge under the sun or take a refreshing dip. The well-equipped fitness center is another highlight, catering to every fitness level with modern machines and plenty of space to keep active. For socializing, the two-story clubhouse offers a game room which is a fantastic place to connect with neighbors. Living in Pembroke Pines is a dream, especially with the convenience that Arabelle City Center affords. Being close to top dining, shopping, and entertainment options makes everyday life much more enjoyable. Additionally, the neighborhood is safe and well-maintained, giving residents peace of mind. The community hosts numerous events and activities, fostering a tight-knit environment that feels welcoming. Whether it’s a weekend BBQ or a holiday gathering, there’s always a reason to meet your neighbors and connect. The staff are friendly and attentive, always willing to assist with any concerns or inquiries. Another standout feature of Arabelle City Center is their pet-friendly policy. A community that welcomes pets adds so much warmth and life. The allowance for not just cats and dogs but also other small animals like hamsters and turtles showcases the welcoming approach toward residents and their pets. It's a delight to see furry friends around the community. Arabelle City Center Apartments is more than just a place to live; it’s a lifestyle choice defined by comfort and elegance. The combination of quality amenities, beautiful surroundings, and community spirit makes it a top choice for anyone looking to reside in Pembroke Pines. I feel fortunate to call this place my home and would highly recommend it to anyone looking for a vibrant, luxurious living experience. If you ever get the chance to visit or tour the property, take it! You may just find your perfect new home in this...