Burlington — Local services in Philadelphia

Part 1 of 2 Very discriminative place towards people with disabilities,I stopped in about 11:30 went straight to casual pants sectionfor some dress slacks greeted thee two ladies standing in the section,which i thoght to have been very cordial into directing wher slacks were at,in with about 3mins of searching through I notice the ladies had disappeared to inquire A fitting questions which I don't shop for my clothes my wife of 26yr does,this particular day was loking for pants cuz my grandmother had passed settling a casual look,I accumulated about five pairs of pants & when I found 1 of the 2 employee was working the floor she claimed dressing room was closed because the one who runs it have not came in YET!after spending 15-20 mins gathering I wanted to try on so I asked when will they be in the employee told me an hour she was very cordial,so told her I'll come back within the hr,I proceeded to hide the pants so nobody would buy them or move,then proceeded leaving walking out store rambling to myself trying to comprehend what just happened,didn't mind I'm a very patient person I paved way to the gallery game room which I haven't been there since the remodel played some pool for an hour & 5 minutes then proceeded back to Burlington Coat Factory hoping to purchase pants hopefully to try them on,May I mention I walks with a limp & was abit dressed in sum ragley sweatpants house wear name branded clothin(PoloDown),as I had mentioned above reason I stopped in such aplace! apond return I since the environment felt very judgmental when I came back,I asked the young at the front door has the dressing room worker come in yet?she said no,she very nice at 1st then I sensed a shift in her demeanor as they where communicating to her though the walkie talkies,I proceeded to where I hid the pants,which one of the two previous ladies from the beginning was there I went grabbed pants where I had put them I turned around the lady was gone so I went searching for found her asked her when will the one that runs the dressing room be coming in she said I don't know very nasty but I didn't notice how nasty she said it then proceeded to try to push her into watching over me why I tried on 1pair at a time I just want to make sure they fit before I purchase them she got very hysterical very nasty started talking about my attitude saying I'm ignorant did I not hear her the first time (exactly in them words)I replied I'm just asking you a simple question maam to make a purchase & leave she got very nasty calling somebody on the walkie-talkie named Mike,I then said If you don't want to work you shouldn't come to work I'm just asking you simple questions from a customer's perspective I don't work here all the walking incicles screaming outloud is unnecessary I then said yes where is Mike at is that the manager,I then proceeded to the front with the four pair of pants bumped into Mike which was same guy passing when i 1st cam in he asked what's the problem I said the lady in the back claiming that the dressing room is closed he says no it is not it's open we then proceeded there with his officer towards the dressing rooms,which the young lady there was very cordial & professional apond greeting aswell,then proceeded to the cashier to pay for items which she was also very professional & polite,then proceeded to leave greeted by a different guard then comin in at door apond my exit tried to have sum kind of a stare down then have a good day which I greeted him with(his reply was a Mumble you too)I felt this was a very judgmental place which I wear abody cam due to seizures wher ever I go for it records I may have1,for this whole event after viewing the recording is why I say very judgmental place they was following me around watching me from afar the whole time which I didn't notice before veiwed After contacting & speakin w Mike said he would speak w the woman which I don't wish to release her name nor video for I would like giv him chance to speak with her,Everyone has bad days 4 i will be stopin back 2 make sure no1 else...

This is the worst clothing store I have ever been to in my life. I was shopping there while on a vacation and lost my daughters sweater, when I called to see if the sweater was there I was told it was so, I returned to the store at eight, not knowing it was close in time. They refused frost to even let me in the store to get my sweater or even look for it for me, telling me they looked for it but it wasn’t there. The head of security refused to let us see his name tag and another female employee who was standing there ( The employee who told me it wasn’t there, than said it was but isn’t now, and was being extremely rude during the whole situation, told me it was my problem and she was glad I lost it, even following me out the store yelling!! After they refused to give it to me and I left, I had called and spoken with the same lady who I had originally spoken with (the stores manager Michelle) who wasn’t aware that it still wasn’t given to me, but was told about the situation of me going to get it apparently, said I could go back and get it, mind you I live in Maine and it’s over a 9 hour drive. She told me the only way I could get my daughters shirt was to go pick it up and they were unable to mail it!!! I reminded her that I did go back to pick it up, she said it was my problem because I went back at 8 o’clock. Again I’m not from the area and didn’t know anything about the area.Yes they had just closed but there were still lots of customers in the store and they refused to let me go in or even help me out to begin with!! This is the worst case of customer service I have ever experienced you people should be very ashamed of yourself!!! I will never shop here again and will be telling everyone about my experience with this...

The security guard witnessed me “shoplifting” when I wasn’t and he told me to get out but I was not shop lifting and protested against him, trying to explain how it was a misunderstanding. He denied it and said he witnessed it with his own eyes and I said to check the cameras and he said there was no need to. I was clearly not trying to steal a bonnet worth 7 dollars if I’ll make that clear. As we were fighting, he proceeded to do extra stuff such as record me without my consent and one thing that actually got me angry was not because he accused me of stealing but it was when he pulled out a phone, went to google translate, and proceeded to type out his little sentences to translate it to Chinese, which was outwardly racist because he assumed I was Chinese and I speak the language. It got me worked up the most that he did this because yea, accusing me of shoplifting was his job I guess but being racist was not. This happened on January 1 and the guy was wearing a green hoodie. He got me extremely frustrated and argueing was going nowhere and I wasn’t going to back down and admit I was “shoplifting “ because I didn’t and I didn’t even attempt to. Burlington really need to get their security staff right because being racist and doing all that was not necessary and this would have been avoided if he just checked the...