I’m sorry these previous reviews are absolutely absurd. I have shopped online and in person and have found really great finds from here! The owner cares about holding a bunk business & their ‘staff’ (interns or whatever) accountable for stealing her hard work: photographing, cleaning, measuring, describing and listing the clothes (that she works hard everyday to find). They took her photos, & put the clothes for sale on their own website without her permission. I’m sure hoping to purchase from her on the back end without her being the wiser, and most likely turn a small profit off of the consumer, them not knowing the wiser either. Def not ethically sound if who you’re buying from has NOT approved of you doing so. Holding someone culpable of their actions when you’re a small biz is so hard enough, I can see here with all these fake reviews, who's the real ‘bully’. She has a great curated collection. Don’t go by these weird...
   Read morei’ve been here a couple of times. great finds and okay prices. i saw a review saying that the owner made it a point to talk to each person in a group that visited the store and other reviews sharing similar experiences which is great, but has not been the case for me. the owner, katie, was pretty dismissive and essentially ignored me each time. i didn’t think much of it but based off of other reviews from customers raving about their time with katie and my experience as a Black person, i realize those encounters were probably your standard microaggressions. it’s a nice secondhand store, which the city lacks, but the owner is also your average...
   Read moreThe item arrived way bigger than it looked in the photos (more like an XXL), and the owner, Katie, was not very kind when I reached out and asked if a partial refund or anything similar was possible. Listing the height and size of the model in the photos would be helpful. Also, more transparency with your refund policy would be great; e.g., stating it on the item listing. I haven't visited the in-person store as I don't live there, so I'm only speaking for the...
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