Geek Squad — Local services in Plymouth

I had Web root, which is one of the Geek Squad Virus protection Company acessed in my computer to get rid of viruses before they could download disk. In the middle of this procedure my power went down because the power cord fell away from the computer. For some reason it would not stay attached .I ran up to Geek Squad I did not have an appointment there and there was no one in back of me then. The "help," was rude. Condescending belligerent and said I needed a new. computet. I asked him please to listen to me and he dismissed me again saying ," I heard you" make an appt. Told me they dont make parts for my computer they have been out of ,Ma for 7 yrs. He never looked at me took the slip from person in back of me and walked away. I said " so your dismissing me" Didn't turn. Walked away. I found a great IT fellow in Plymouth took him 15 mins to open computer and pull out the pin that somehow was pushed in. $20.00 and no new computer. Also told me you can order parts if needed. So qeek squad lied. My IT man at my office told me stay away from geek squad. You bet I will. Oh I am going to speak with manager. If only he had been half way considerate . Goes to show you it's all in the way...

Made an appointment to have a phone battery replaced and drove 35 minutes to get there to be told. "I cant do it now" Asked why, she said "because I'm leaving now." I asked why and she said "I don't have time now, leave it for a few days". Its my work phone and my lifeline and I had an appointment. Worst Worst Worst!...

Had a appointment with geek squad two days in advance I show up and some flunky working there tells me they can’t do the work it’s the guys day off and I will have to reschedule, I told him then to reschedule me and the idiot tells me he can’t make the appointment there I had to go...