I was so excited to visit Rue 21, seeing that it was about 5 years since I last stepped foot in their store. I didn’t visit in so long because they left a very nasty taste in my mouth. I had to return over $200 worth of merchandise, if you can call it that. Let me explain! I wasn’t to familiar at the time with their clothes. So my daughters and I purchased some what we thought were beautiful and quality clothes. Key word being “thought!” Upon arriving back home and trying on their clothes, I realized that their clothing was garbage. Their clothing is NOT true to size for one and their shoes are like marshmallows. What I mean is my daughter put on the shoes and the shoes gave way, the heels were like flimsy rubber. So, I took EVERYTHING BACK! So with that experience I swore off this ratchet store!! And that’s why when my oldest said that her and her friend visited the store and their clothes looked better, I decided to give them a second chance!!!! WHY DID I DO THAT?!!!!!Needless to say after all that time things are still the same!!! My fault for thinking that their clothing has gotten better. We yet again purchased a large amount of clothing, upon arriving home the same thing happened as before, 5 years ago! My daughter tried her shorts on and the zipper broke!!!! My clothes were sized 3 sizes too big and they still didn’t fit! Long story short, DONT BUY YOUR CLOTHES FROM THIS STORE UNLESS YOU ARE LOOKING FOR SOMETHING TO WEAR NOT EVEN ONE TIME!!! I would give them a -5 stars if that...
Read moreFitting rooms were terrible. Sticky floors, messy rooms, and dirt everywhere!!! Was not greeted and when we found something to take to the dressing room the lady got snippy about how my small Pomeranian wasn't allowed in the store. When I went outside with my dog to wait on my fiancée I noticed nothing on the door stating anything about how dogs were not allowed in the otherwise very dog...
Read moreI shopped here over the weekend and I really appreciated the affordable prices and great selections. I believe she was the store manger, her name was whitney, she was so kind and helpful. She helped me put together a last minute outfit and her customer service was top tier. I will be back to this store. My new favorite...
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