White traveling recently, I arrived in Portland and booked a couple of photography jobs which required me to pick up some additional gear. The staff didn’t even acknowledge me even though I had been in the store for over 30 minutes. When I did finally ask someone for help, they acted as though they were bothered as they were in the middle of something more important. I used to shop here all the time when I lived in Portland and it was always great. It seems as though things here have gone drastically down hill and the customer service was disappointing. Experiences like this are why customers like me will opt to order from amazon instead of supporting...
Read moreI have been renting from them for a little over a year now, multiple times, I would say about a dozen or so instances now, possibly more. And have had only positive experiences with the staff as well as with the overall renting experience! They have never tried to over charge me and have worked with me if I had to have someone else pick up or drop off for me. They’ve been outstanding! I’m just someone starting out in the videography business so this is coming from that perspective rental wise, for if your someone in this position as well looking for somewhere to rent! The prices are...
Read moreI can't recommend Pro Photo Supply enough! Every interaction with their team has been professional and friendly. What truly sets them apart is their commitment to making the day-to-day business of a photographer easier – they genuinely understand the pressures we're under and consistently go out of their way to assist. I'm a weekly customer for gear rentals, and I'm always impressed by their massive selection of equipment available for both hire...
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