Bank of America Tower — Local services in Raleigh

The Bank of America cut off our credit card yesterday. Our payment was late - just 5 days - and it was a small amount. In fact, the bill arrived late, past the deadline, likely due to delays at the post office. But the problem is they cut off our credit card DURING A PANDEMIC! No notification. No call to say, "Hey, we see you've been with us for 20 years and have always paid your bills on time. We wondered if you are experiencing some hardships and need more time." Or just to ask if we could pay now. Or at a minimum, to warn us in advance so we weren't standing in a grocery store - with masks and gloves having grabbed the minimum we would need to eat for a week - only to find that our card was cut off WITHOUT ANY FOREWARNING!!! It's just despicable. We will be changing to another bank as soon as possible for our credit card. This egregious neglect cannot...

Not a Hell yes. These guys bought my home equity loan. Been paying it for 10 years. If I miss a 250$ payment they blow up my phone and harass me repeatedly. Then if you go to the website, they won't allow you to make a payment unless you call in and wait on hold for an hour. If you can use another company, maybe a local credit union, I would forego using this company. Just another huge faceless corporation that creates one sided contracts and has no loyalty to anyone...

I am fortunate enough to be doing the stairwells safety striping for all 72 flights of stairs. The building is very nice & always clean. Secure & safe atmosphere to work in with a lot of great food...