Mayo Clinic | Psychiatry — Local services in Rochester

I called today to find out if I could receive help from the Mayo Clinic. I suffer from debilitating mental health issues and have literally tried everything I can which is why several of my doctors referred me to the Mayo Clinic despite living thousands of miles away. I finally got the courage to call. It was not a good experience. As I type this review, I am unable to stop crying. The man who answered the call was incredibly rude. He was apathetic and would not offer any information about the Mayo Clinic’s services. He made me feel more hopeless than I have felt in a long time. I am a Mental Health therapist and can’t imagine talking to someone seeking help the way this man talked to me. I have always felt impressed and in awe of the Mayo Clinic and what they have been able to do for people who have reached a point where they have no other options. I know that I will not be referring any clients there and will be sharing my experience with the community of mental health professionals in my area. This is unacceptable! I am not sure at this point where to go from here. I have fought for 30+ years, advocating for myself and trying EVERYTHING available to find some measure of relief from this living Hell that is my life. This man made me feel worthless. It’s concerning to me that mental health professionals like him are allowed to work in this field with such an incredibly...

Had a tremendously poor experience with the doctor who took my referral, as well as with the ECT staff. Some were kind, but others were raucous and jubilant while I was having an obvious panic attack. The doctor took my panic attack at a very intimidating procedure as reasons for me not to be able to pursue TMS, but instead insisted on me trying other medication first, a medication list he went through me giving me neither time to process each item he asked about, nor the generic names of the medications as I would likely have been given them. The office staff are kind, but beyond that there simply must be better options out there for treatment. One can...

Never in my life have I had to deal with a loved one in need of psychiatric care until recently. My fiance is at risk of harming himself yet they want to release him. They cut his medicine off in only 4 days and put him on another. All they know how to do is medicate people and not help them. There needs to be more than a 10 minute conversation with psychologists when speaking with patients. They DON'T CARE! Dig deeper for proper care for your loved ones. Medication is all they do to "HELP" I would give this place a negative...