I came in 7/30/25 around 5:30 pm to find a top (very quickly as I was aware they closed at 6 pm & stated politely that I would be quick to the lady working). I found a couple of selections that were cute and asked about the return policy as this was my first time in this boutique. When I asked this, the lady working proceeded to say, "Why are you buying it if you're already asking about the return policy?" Rather rudely (which I tried to chalk up to it being the end of a long day) to which I responded, "I was not sure if the items I picked would pair w/some shorts I had in mind." We proceed to walk up to the counter where she tells me the return policy (final sale = no return/exchange, and anything else could be returned for store credit up to 10 days after purchase). I decided against 1 of the 2 tops since it was a final sale but wanted to buy the other. The lady proceeded to ask me again, "Why are you buying it if you're already asking about the return policy?" I again stated my reason to which she told me to just come back tomorrow with the shorts. However, she didn't seem to have an issue providing pleasant customer service to the other individual who came in after me. Ended up leaving at 5:50 pm without the top and won't...
Read moreI absolutely love this boutique and have suggested it to multiple people, as well as shopped here many times. However, I could not return/exchange an unworn dress with the tags still on it that was nearly $100 which is very frustrating. The policy was “10 days” and I did not find out I couldn’t wear the dress until this week. The girl who was helping me turned to the, I assume manager, and said “your call” and although the manager heard the situation she rudely said, “It says 10 days.” I will not be a...
Read moreI absolutely adore The Haley Boutique! The clothing selection is both wonderful and diverse, offering something unique for every style. The ladies who work there are incredibly friendly and helpful, making each visit a delightful experience. I also love that they carry the Tyler Candle Company products, which add an extra touch of charm to the store. It's always a pleasure...
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