I’ve been here at least a dozen times, dating back to opening weekend last fall. Fantastic soda pop and awesome flavor combinations! At first, the constantly messed up orders and long wait times were a sign of growing pains. But at what point does that end?
I like swig because they have vanilla cream, but many of their drinks use coconut cream instead. I do not like coconut at all. I have never ordered coconut cream in a drink for myself, and yet I find it in 4 of 5 drinks that I have ordered - without the vanilla that I requested.
The line through the drive-through is long, but it moves. Not really that big of an issue. The problem I have is when you go into the store. I ordered 5 drinks today and waited 27 minutes for 5 drinks. I watched as the entire drive-through line pass more than twice over before I got my drinks. And once they arrived, you guessed it, coconut cream yet again. And my kids cup was only 60% full. The disinterested and unorganized process that they have for in-app or in-store orders is abysmal. The drinks themselves (when correctly filled) are fantastic, but it is difficult to continue to have patience with a location that has not improved its service in speed or accuracy since opening last year.
Worth a try? Absolutely. But some tips: Stay in your car. Order a single drink with a single additional flavor. Don’t create your own. Go at a time when there isn’t a line. Don’t forget to ask for straws - they don’t always automatically give...
Read moreI don’t come here often because there is always long line inside and out, but this time the service got me really upset. I wanted a peach drink but forgot the name. The person who took the order on her tablet didn’t know any items on the menu with peach flavor, so I ended up choosing mango drink coconut. I also asked for passion fruits pearls and was charged for them but ended up didn’t get any pearls in my drink. The 32oz drink alone cost was $5.90 plus tax. Honestly I never see the receipt or itemized of the charge, but I didn’t mind the cost as long as I got what I paid for. This time I asked for a receipt to remember what I ordered in case next time I come back and order the correct drink and that was when I remembered that I paid for the pearls add-on. I called the store. They told me to come back and get it fixed. I was already driving home so there was no point coming back. Super...
Read moreWow! Love Swig and their dirty sodas!🥤Best place to come for an amazing drink. Quick and efficient even when there’s a line. Great customer service. Recommend making a list and rating all the drinks you try and keeping track of all the creations. I recommend the Spring Fling, Buttery Beer, The Ring King, Raspberry Dream, & Waikiki. But I love creating new dirty sodas and concoctions to try out with all the add ins they have. They have tons of different ingredients to put into your drinks. This location is located near the Promenade Mall and has a drive through and small...
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