Diamond Gallery — Local services in Roseville

I bought a bracelet from them for my best friend for Christmas. She was right next to me when I bought it. I was never asked for a name or any information but was assured that there was a warranty as long as I had the receipt for 6 months and a year warranty through Alex and Ani. So when the charm broke after less than 2 months and we were told that they weren't going to fix it or replace it, I was less than happy. The service is lackluster when I bought the bracelet which should have been a warning. The sales girl was rude telling me that the line started a few feet behind me in a condescending tone. I am an adult I know where the line is. I was looking to see if they even had what I wanted. Just save yourself the trouble and go to Partridge Creek for your Alex and Ani fix. I...

I bought a pandora bracelet from here and one of the stones fell out of the heart clamp. Luckily after that happened, I was able to take my bracelet back to the store, and get a new one. What awesome customer service:) I would recommend if you want to buy a pandora bracelet and get a warranty (If I had...

I was shopping for a bracelet last month. Jessica (#33) helped me. She welcomed me with a pleasant greeting, told me about the current sale and gave me some time to look before coming back to check on me. She gave me some additional information on the brand and was patient with me being indecisive. Thank...