Free People — Local services in Ross Township

Wow. Could the two girls working around 6pm on Monday, 11/21/22 care any less about customers or being helpful? Is this just the apathy of this generation being reflected in these two people-skill-less warm bodies or is this the best the retail stores have from which to select?!? Walked in. NOT greeted by thin, taller girl with dark hair. Walked to counter and shorter, more stout girl was face first into her phone screen. Stood there minutes, not seconda. Again NOT greeted or acknowledged. I stood and waited to be acknowledged. Tall girl came back grabbed a box off counter - still not acknowledging me. Blind stare of stout girl behind counter (finally!), and I asked for something that was on hold for me. Rang it up ($169 skirt). Not a thank you for your business in site. District Manager , This store needs your attention! AWFUL. Diappoointing. Indifferent, clueless help. I would have bought more but treatment was insulting. Employees like this lose sales for you! Hire better or go all online. Customer alienating...

I love free people clothing. I order clothes on line. I’ve been in the Ross park mall location several of times. It’s the rude workers I’ve ever seen before. They look at you up down don’t speak. Follow you around the store. It’s shame how your treated. I start going to Nordstrom to shop for my clothing. But when u spend 300 dollars or more they want to give...

Worst customer service I’ve ever seen Not one person says hello or may I help you with anything. I’ve been in this store a hundred times and it’s always the same. The workers have time to try on clothes and check theirselves in the mirror for 10 minutes while a customer is standing right next to them. Your workers need trained on customer service or hire...